Petco is a well-known health and wellness company dedicated to improving the lives of pets, pet parents, and store partners. Located at 11 Cornerstone Square in Westford, this store offers a wide range of pet supplies, including brand-name nutrition products and accessories for dogs, cats, birds, small pets, fish, and reptiles. The store is appreciated for its helpful and friendly staff, who are always ready to assist customers and ensure animals look happy and healthy. Customers often visit for specific items, such as a 2-inch high bed for medium-sized dogs, which they found exclusively at this location. The staff at Petco is generally praised for their caring attitude and expertise, especially in grooming services. Several reviews highlight positive experiences with groomers, noting that dogs leave looking cute, happy, and well cared for. One groomer was specifically commended for doing a fabulous job despite initial skepticism about the store’s ratings. Customers also value the availability of veterinarian services, vaccination clinics, and pet adoption programs offered at the store. However, some concerns include persistent upselling, with cashiers repeatedly trying to sell Premier memberships even after declining. Additionally, grooming appointments can take longer than expected, with waiting times around 2.5 hours noted—longer than typical grooming sessions. Parking can also be challenging, requiring careful navigation. Overall, Petco in Westford is a popular destination for pet supplies, grooming, and pet care services, with a friendly atmosphere and a wide selection of products and professional services to meet pet owners’ needs.
I love Petco. Always well stocked and the staff are super friendly.
March 2026
I’m so pleased with Sadie’s grooming with Marcelo. He do a great job. Sadie looks great. Thank you
June 2024
Has 1 person that works there that is extremely helpful the most information I've gotten that was helpful in any of the pet co locations I've been in and I've been going to Petco for years I forget his name but he has a long orange ponytail down to his butt and he's really really informative