Customers have had positive experiences at Verizon, with several staff members receiving specific praise. Moe is frequently mentioned for his helpfulness, professionalism, and ability to assist with account analysis, iPhone issues, and phone swaps. He is described as knowledgeable, courteous, and informative, making processes like changing phones simple. Nick is also highlighted as the best, being helpful, patient, and kind. He effectively explains issues and guides customers. Even when the store is busy, Nick is noted for acknowledging everyone with a pleasant greeting and working efficiently, being consistently helpful. Customers recommend these staff members for their excellent service.
I had great experience with Moe. He helped me sign up for Verizon Fios within 5-10 mins. He is very knowledgeable and would highly recommend working with him when visiting the store.
June 2026
Purchased a replacement phone and accessories. Mari provided excellent customer service. We went back two times for follow-up questions and Mari resolved everything for us!
May 2026
I had dealings with Moe today. What a wonderful employee you have! Cherry, more than helpful and he's a great guy. You should be thankful that you have such an employee outstanding customer service!
