Westford Collision provides a customer experience that many reviewers praise. From the first interaction, the staff is described as fantastic, attentive to detail, responsive and communicative, and easy to work with. They fixed two ugly dents for less than $200, after other body shops quoted $3,000. The shop explained a workaround that was easier and cheaper. The waiting area is clean and comfortable. Quality of workmanship is paramount; two repairs completed left reviewers totally satisfied. They note the same hourly rate everywhere, so choosing this shop offers top class service. Fleet owners say service is excellent and the price very, very fair. An incredible experience is highlighted, with the shop on top of every aspect from start to finish, answering every question promptly and handling insurance and car rental smoothly.
They fixed 2 ugly dents for less than $200! I got quotes from 2 other body shops for $3,000, but Westford Collision explained a workaround easier/cheaper way to do the repair. As a bonus, their waiting area is clean and comfortable.
November 2023
Super nice lady that handled me. Very professional. I had a formal estimate sent to my email
October 2023
Had them total out a car that was flooded. Great customer service and great experience with them.
