-
February 2023 by Rick O.
Had my car for 3+ months, no contact unless I called them, they finally called and told me they couldn't fix it. charged me $290.00, when I picked up the car, the door and handle were covered in grease, the hood cable was broken and the tires were very low on air, not a fan
-
April 2022 by Scuba S.
Great service and fast turnaround from Chris at Weston Automotive. Had a damaged tire, WA was able to fit me in for a repair right away, offered me a ride home but I decided to wait. They were done in less than 30 minutes, and price was extremely reasonable. Service team was friendly and knowledgable. Will definitely be back for other car service needs.
-
December 2021 by Just A G.
A wonderful job on my jeep Grand Cherokee! Chris did a great job! Handsome too. ~ Darin
-
July 2020 by Walter J.
I've been coming in to Weston Automotive for a WHILE now and let me tell you, not only are they professional, but they are MASTERS of their craft! Better still, they're affordable and quick when it comes to their turnaround! If he's free at the time, make a point to talk to the owner (Chris Hallback), this gentleman KNOWS his stuff and is always willing to go above and beyond to make sure you're satisfied. Whether it's a new Porsche or a classic Jeep, the fellas over at Weston Automotive have you covered! Well done fellas!!!!
-
July 2020 by James V.
I needed two new tires on our GTI. I ordered a pair off Tirerack and began calling for appointments. Shops were either booked up for over a week, or wanted an "I do not want to do it" rate ($120+) to mount/balance two tires. I called Weston Automotive on a Wed and ended up talking to the owner of the shop; he quoted a reasonable rate and said I could come in anytime on Friday without an appointment. I asked if I should call Friday morning to make an appointment and was assured that was not necessary because they were not going to be busy. I arrived around midday on Friday and said I was there to have two tires installed. The guy behind the desk told me to leave the car for the afternoon and they would call me when it was ready. I laughed and said something like, "That is going to be difficult because I live a couple towns over and do not have a ride. I called on Wednesday and was told I would not need an appointment and did not need to call ahead." At that point the guy standing in the doorway kind of groaned and said, "I am the owner and talked to you on Wednesday... We were supposed to be slow today but a tech called out, so now we are busy. I told you you would not have to make an appointment, so I will mount the tires myself." Most shops (especially big chain stores) would have just said "sorry", and either sent me on my way or made me call for a ride, so this was a huge relief and the main reason for writing this review. I talked to the owner for a little while, and then he installed the tires in about 45 minutes. I mentioned the shop had some negative reviews (especially one on Tirerack regarding "balancing powder") and he said, unfortunately, that was under the previous owner but still shows up for the business. An extra endorsement. As I was talking to the owner an older couple approached us as we were talking. They had an old car towed in and needed the plates removed before donating it to PBS, or another non-profit. It was obvious that they loved the car, but the shop owner explained to them that it would need a lot of work, so donating it was probably the best decision. A shady shop would have convinced them to keep the car and then milked them for ongoing repairs.
-
November 2019 by A C.
My family and I have been coming to Weston Auto for 20+ years and they are amazing. Steve and his crew are trustworthy and I can rely on them for honest advice. They have gone above and beyond to help fix my car or accommodate me.
-
May 2019 by Justin C.
I recently had a great experience with Weston Automotive. I was able to get an appointment within a day or two of when my new BBS wheels were delivered from The Tire Rack. They swapped my tires (which were only a few months old) and existing TPS sensors onto new wheels, balanced and mounted them while I waited. When going with a new wheel - especially a dark color, you worry about the installer scratching them during mounting. Installation at Weston Automotive was flawless, the cost was very reasonable and they are damn nice work with. I highly recommend this installer.
-
September 2018 by Madi T.
Broke down a couple miles from here and the lady from AAA suggested this place, and I felt I didn't have much time to research about it so I agreed. The tow truck picked me up and when I told him where we were going he said "those guys are assholes and most of the people I tow there end up getting towed back out". I didn't have another place in mind, but I figured it couldn't be that difficult for them to replace what I thought was just the tire and rim. After examining the car, he said he found $3000 worth of damage. I looked through my insurance's list of registered repair places and this place wasn't on there so I had to get it towed elsewhere. They charged me $120 for just diagnosing the problem; he said this took him an hour. I don't have any problem with being charged for their time, but I think that's pretty steep. Not sure if that's the standard price for labor or if I just seemed like a young girl that was easy to take advantage of. Either way, I'm sure they make a decent amount of money this way.
