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November 2023 by Melissa C.
Wow! I am beyond grateful and thankful for Joe. He was so patient and willing to explain what I needed fixed on my exhaust. I feel like most places I have gone to they just try to upcharge and don't care to explain or give you a chance. He was very knowledgeable and nice and got my car right in. Thank you ! Thank you! Thank you!
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August 2023 by Sharon F.
Great customer service is not dead, it's alive at Lou's. Their service was outstanding. I had a leak in my exhaust and couldn't get a sticker. I was referred to Lou's in Hanover MA. From my initial call to set up an appointment with Noah to coming in and meeting Joe, reviewing the job, explaining the issue and then doing the job I was so impressed with their professionalism and expert skill and knowledge. While I was there, the walk in customers and phone calls were all addressed with respect and patience. I will always recommend this company especially Noah and Joe!
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May 2023 by Pete M.
Great guys, fast, responsive, honest and the estimate was on the dime. Got a good lunch across the street at Quan's and good to go before expected. Great job gents!
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March 2023 by Brian W.
Brought in my vehicle, I had an appointment, went in right on time, came out when they said very very happy with the results.. and thier HONEST. great place and great work for a great price.
