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December 2023 by Staci Santos
Got a text for fraud, automatically replied it was not me. Called the bank and the manager Tasha refused to help. Never in my life have I had to contact the place who stole my money, we are suppose to be protected by our banks. The money was still in the pending state they could wipe it off and was pretty much being accused of trying to steal from them. Even with coming in person with proof. Before completely closing my account and calling it a 200$ lose I went to another branch who was helpful in the situation. Will not be returning here.
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December 2023 by JOHN STANTON
Sandra and her team are undeniably the best bank personnel I have dealt with. Their personal approach to clients and willingness to assist in anything or any matter is like the old days when people dealt with people. In these fast moving times, where customers are treated as numbers, this does not exist at this branch. I cannot thank them enough for the environment they present in every day transactions . Big Thanks ! To Sandra and her awesome team. Respectfully, John Stanton.
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December 2023 by Miah Couto
Love the Westport team! Every time I come to this branch they are attentive, professional and personable. Liz, Naomi, Glenn and the team are great. Highly recommend Mechanics Cooperative Bank!
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July 2023 by Tanya Quinlan
Love this bank and all the wonderful people that work here!! Fantatic customer service!!!
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May 2023 by Alicia Medeiros
We have been dealing with Mechanics since our office opened 30yrs ago. I can honestly say that the Westport Branch is awesome. The tellers are very friendly & always ready to help! I trust them & have always had a pleasant experience with everyone at this branch. We appreciate you- so happy to bank with you!!
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December 2022 by Brad Perkins
Sandy was very helpful an knowledgeable with business visit.
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November 2022 by Matthew Meyer
Always an excellent experience at the Westport Mechanics Bank branch!
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August 2022 by Eddie Tourigny
I haven't ever had a bank that I felt more comfortable with and treat you like family and more than just a customer. Thank you again for all your service. Westport Mechanics Coperative Bank your the Greatest.
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August 2022 by brenda hernandez
Great service! Super thorough, patient and helpful. Staff knows every customer by name. Very sweet touch
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July 2022 by Stephanie Louro
I love the neighborhood banking feel. I go into the my local branch and they know my name.
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July 2022 by Wedson Tiburtino
I've been with Mechanics for a very long time and its always been a professional experience. The tellers at the Westport branch are always friendly and courteous.
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July 2022 by Andrew Raposo
I love my Westport branch of Mechanics Cooperative Bank. The staff, including Liz, Naomi, Amy, and Sandra are always a pleasure! It is always a positive experience to be at the branch. Keep up the good work!
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July 2022 by Jocelyn Pacheco
The Westport Mechanic Cooperative Bank staff are always friendly, willing to answer any questions you may have and amazing. Elizabeth Lazaro is always so friendly.
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June 2022 by Lu Me
We have been doing business with Mechanics Bank for over 30 years, throughout that time We have had mortgage, personal, and business accounts there. We have never had a bad experience. The staff is very knowledgeable and friendly they have been a part of our lives from building our home, purchasing and starting our own business, and raising our now adult children. Mechanics has been there through every step. I highly recommend them for all banking needs.Lucy
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June 2022 by Steve Quinn
I have to share with you all my great experiences with the Westport MA branchLiz & Naomi are always waiting for me with a big smile and are always aware of my time constraints. I have made errors in the past on my deposit slips. Either Liz or Naomi will call me and ask “how would you like this deposit corrected”These two Mechanics Bank representatives are throw backs from the good old days when customer service started with a warm genuine smile and a friendly “hello how can I help you today”. However, it doesn’t end there, these representatives are sharp and efficient and I am astounded by how quickly I can get in and out. They are always eager to answer my banking questions and also do not hesitate to put me in touch with the branch manager if needed.It is a true shame that BANK OF AMERICA has lost all connection with their customers and clients. I am slowly transitioning from BofA to Mechanics bank because of the Westport team and I have no reservations that it will be the right move for both me and the company I represent.Not many people can say “ I had a great experience at the bank today”.Hell, I get to say it every day because of Liz & Naomi!!!!It would be very short sighted if I did not mention Sandra & Amy. Sandra and Amy are so organized and professional. One or the other will text me every Monday to see if I have any special banking requirements for the week. If I do, it’s as simple as a text back or a quick phone….Try that at BofA…no chance!!!!Both Sandra and Amy have had to dive into some technical issues for me in the past. But instead of the usual “dump me into the call center or back room” they stay with me to accomplish my goal or get past my technical issue with their perseverance.Last but not least, Glenn is always looking up to see who is next in line. I can tell by his glance that he is very concerned about getting to me quickly. He then greets me with a huge hello. He and I often talk golf while he plows through my banking needs.Most important!!!! All the above Mechanics Bank representatives DO NOT MAKE MISTAKES!I never look at my bank statement and say what the heck is that!!!!
