Pioneer Basement Waterproofing is a family-owned and operated basement waterproofing contractor that has been creating healthy basements and homes for residents of Massachusetts and Rhode Island since 1984. They offer a wide range of services, including basement waterproofing systems, foundation crack repair, crawl space encapsulation, basement moisture control/dehumidifiers, sump pumps, basement windows, Bilco doors, vapor barriers, and basement finishing. Customers have praised the company's technicians, who are described as fantastic, knowledgeable, and courteous. They take the time to explain the entire inspection process and perform the necessary maintenance efficiently and quietly. Clients have also expressed their satisfaction with the quality of the company's services, particularly their sump pump/drain system, which has been protecting their basements for years. The company has a terrific team of employees, and customers have been highly satisfied with the services provided by Pioneer Basement Waterproofing. The technicians, such as John, Ben, and Nathan, have been described as wonderful to work with, resolving issues and explaining the process thoroughly. The customer service has also been praised as outstanding, and the installation process has been described as top-notch, with the work and job site kept clean and the team being respectful and virtually unnoticed.
As a long-time customer, i can say Pioneer Basement does a great job maintaining and servicing the sump pump. Carlos arrived on time completed the service quickly and left the basement in great order.
December 2025
The guys were great. Very efficient and respectful of the property.
December 2025
Had two sump pumps serviced today. Technician Isaac was very knowledgeable and explained what he was doing. I have been using Pioneer Basement for over 12 years for my sump pumps. I would definitely recommend.
