Eversource is celebrating America’s 250th anniversary by keeping customers without power for 9+ hours. Days before July 4th, eversource decided that customers do not need power, or air conditioning during a heat emergency so they can feel what it was like in 1776
September 2025
poor customer service. No access to chat with any representative online for service. I've been waiting for hours on phone to talk with someone to deal with the payment charged on the bank account that I've closed.
August 2025
Was away for a MONTH on vacation with everything unplugged at home and no electricity running. Returned to find a FIVE HUNDRED DOLLAR BILL. Spent last couple days trying to get in contact with support over the phone but the wait times are always over an hour and I've been hung up on at least five times.