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August 2023 by Google user
I can't say enough about a pharmacist at this location, Brendan Long. He is the most professional, empathetic, pharmacist I've had the pleasure of dealing with, and I hope CVS realizes what a huge asset he is to there company If they loose a professional employee like him shame on them. He is extremely valuable to customers and I hope CVS pays him enough to want to stay,as he is irreplaceable. I've been with this pharmacy 043 for over 10 years, and the graveyard shift has been a nightmare due to how horrible I was treated,and my pca's when filling my prescription, but when this young educated new pharmacist started, I have never had a bad experience. So, I just needed to comend Brandon, and hopefully he will stay tfor a long time.
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August 2023 by Joe B.
Worst pharmacy ever. Things are never ready on time. Medicines they say will be in stock are not in stock. They don't answer their phones. In order to get a script filled, I have to fill it via the website, go to the store, show up at the appointed time, then wait twenty minutes in line, only to be told the Rx is in process" and will be ready fifteen minutes after that. I live practically next door and I have wasted so much time trying to navigate my "convenient" neighborhood pharmacy. What a joke. Do not go here. Ever.
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March 2023 by Christina Maloney
The staff at CVS are always happy and helpful to me.
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October 2022 by George R.
CVS violated my privacy. CVS associated/linked my CVS ExtraCare Card against my will with my prescription purchase. I will stop spending money at CVS. My health data is my data. I will tell others to boycott CVS!
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July 2022 by Mykaela B.
Have called the pharmacy and store just to be put on hold for way to long. When the pharmacy finally answered, they picked the phone up just to hang it up. I was trying to cancel a prescription and get it transferred because it end up at the wrong CVS. I could not transfer it without calling. The CVS that it was supposed to be at tried to call bother the store and the pharmacy also. I understand being understaffed but you are messing with medicine that people need to feel better. Hopefully not more of my prescriptions end up at this CVS.
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April 2022 by Joe S.
Horrible service! Waited for hours and had to go back several times for a simple prescription pickup. No one answers the phone here either.
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March 2022 by Charleen B.
I'm not sure if I spoke to the pharmacist or just a rep, but whoever I just talked to from the pharmacy was SO RUDE. If you don't want to help people or listen to their questions, 1. DONT work in health care 2. Stay home if you don't want to work. The lady just kept talking over me and kept telling me "to let her finish, so I don't have to ask questions." IF YOU DONT WANT TO HELP PEOPLE, then don't, just stay TF home.
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December 2021 by Mel S.
So-so. Store is kinda messy but I can usually find most of what I need. The overnight people are good except for that one stocker guy who always seems like he's angry at something. Not sure why. I've observed it many times and I've even heard him angrily swearing at things, I don't know if he's talking to the items he's putting on the shelves or to me as I enter his view. It's... not good. I mostly don't like this location because of that, but unfortunately it's near my house and open when I am coming home from work.
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September 2021 by Paul R.
The CVS on Middle and Washington always seems to amaze me! Every time I go there the pharmacy staff just continues to grow more incompetent, slower and absolutely rude with an attitude that is beyond any excuse for keeping them on the payroll. CVS needs to reevaluate the staff and terminate 99% of them - there is no excuse. It has come to a point that as a corporation CVS would be better off closing the doors at this location than trying to fix the bad reputation the pharmacy staff has caused time and time again. It's despicable!!
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May 2021 by Rose Sullivan
CVS app helps
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December 2019 by Don L.
So, I can't understand why this location has so many problems in the pharmacy. Other nearby CVS Pharmacies don't seem to have the same problem. I had a problem with a prescription and the girl took 30 minutes to look up my name. She kept entering incorrect information. Another time, it took three days to find out that my prescription wasn't covered (a common problem here). I had to contact my doctor to get a different prescription, which took another two days. My old pharmacy would've known within an hour, contacted the doctor for me and fill a prescription in bother 30 minutes. Not 5 days.
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November 2019 by MrTomolds
Always sold out of common items. Never have what you want in stock.
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November 2019 by Taylor C.
If I could give ZERO stars I would. They "forgot" my dog who has epilepsy and was having intense seizures prescription on the counter because it was "busy"??? ARE YOU KIDDING. Did you forget because he was an animal and not a human??? SHAME. You made me drive a hand written script over in the first place because you wouldn't fill it over the phone. LOCATION SUCKS. GO DOWN STREET TO WALGREENS!!!!!
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September 2019 by Marcio K.
I went to the drop off to ask the black girl with the glasses to please transfer my prescription on this store to avoid me driving all the way home to get it. It took me over one hour to have a simple 20 seconds task. I saw 7 other patients coming in dropping ex's to be imputed and processed in the system arriving and leaving and no one acknowledged me or ask me what I was waiting for. That's because I have strep and had to stay contaminating other patients. What's the the Cvs credo because taking care of community or provide excellence in service you can long forget about. I can understand this company is cheap when it comes to pay but other jobs would pay way less. So step up Cvs and try to be an example in the neighborhood and not been a local that people only stops by there if they had no other options. Disgraceful service from pharmacy. Never will step there again.
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August 2019 by William S.
In nov 2018 the FDA banned a high blood pressure medicine. They stated the medicine contains carcinogens. Cvs continued to dispense the medicine until what they had in stock was depleted. I learned this when I attempted to refill and they stated the medicine was on back order. After a week cvs told me to go Walgreens for the medicine. I learned of the ban when I googled the medicine to find a replacement medication. When I called the pharmacist Greg, he said they are understaffed and my dr should have told me the medicine was on back order. He gave a 800 number to call to speak with his supervisor Victoria but refused to give last name or initial. He said this national company would know who Victoria was. Of course they did not. The purpose of the 800 is unknown because they were incapable of providing any assistance. The fact that I did not have the medicine a doctor prescribed for high blood pressure with a cardiac complication did not cause a problem for the cvs representative. I will file a complaint with my ins and employer to drop cvs as a provider. As a federal employee cvs will care that they will lose revenue!!! Go anywhere but cvs!!
