U-Haul Moving & Storage of Weymouth offers a variety of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Customers appreciate the excellent service provided by staff members like the General Manager, who is noted for being helpful and friendly. Many reviews highlight the outstanding service from a specific employee, with one customer stating that his assistance set a benchmark for retail service. However, not all experiences have been positive. Some customers reported issues with employee attitudes, particularly during the truck rental process, which led to frustrating situations. Complaints included unexpected charges for gas and miscommunication regarding services. Despite these challenges, some staff members, including an assistant manager, demonstrated professionalism by resolving issues and offering refunds when necessary. Overall, while U-Haul in Weymouth has dedicated employees who enhance the customer experience, inconsistencies in service and communication have led to mixed reviews. Customers are encouraged to check the website for accurate information regarding services, such as propane refills, to avoid inconvenience.
These guys made my move easy and exciting! They had such enthusiasm for me and were extremely helpful! 100% recommend!
June 2024
Had such a great experience here renting a 6x12’ trailer. Staff was friendly, pretty funny, and willing to help. Good price on trailer too. Thanks for the help!
May 2024
This 5 stars is just for Farhad. His service should be the benchmark for every retail store. Went way and beyond with my pickup order, showing me some trucks and providing guidance for moving. Great experience - any customer will keep returning if this level of service is maintained.
