U-Haul Moving & Storage of Weymouth offers a variety of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Customers appreciate the excellent service provided by staff members like the General Manager, who is noted for being helpful and friendly. Many reviews highlight the outstanding service from a specific employee, with one customer stating that his assistance set a benchmark for retail service. However, not all experiences have been positive. Some customers reported issues with employee attitudes, particularly during the truck rental process, which led to frustrating situations. Complaints included unexpected charges for gas and miscommunication regarding services. Despite these challenges, some staff members, including an assistant manager, demonstrated professionalism by resolving issues and offering refunds when necessary. Overall, while U-Haul in Weymouth has dedicated employees who enhance the customer experience, inconsistencies in service and communication have led to mixed reviews. Customers are encouraged to check the website for accurate information regarding services, such as propane refills, to avoid inconvenience.
I have rented a lot of U-Hauls, trucks and trailers, over the years and this is the best location I have ever used!
January 2026
Extremely nice staff; they helped me find the right trailer hitch, gave me advice on box durability, and helped me back the trailer in. Also, the parking lot was in great condition the day after 2 ft of snow covered the lot, it was nicely plowed. Overall, super friendly and very helpful folks.
January 2026
This is the very best U-Haul Dealer on the South Shore of Boston. The customer team is absolutely outstanding. Facility sparkles, including bathrooms. Highly highly recommended.
