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March 2024 by Robert and Alina Bleakley
Dr. Diamond and Kara in surgery are fabulous. They were thorough, friendly and efficient for our excitable pitty’s orthopedic consult. I feel confident with their recommendations and we would absolutely be back with any future concerns. Thank you!
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March 2024 by Janet Matousek
We want to thank the staff at VCA Weymouth ER. We brought our Lab here on a referral from our local vet. He could not be treated so we had to let him go. The staff showed great patience and professionalism as they helped us through this process. All team members displayed great empathy in supporting us. I would highly recommend the care here.
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March 2024 by Madison Riley
My cat needed an emergency ultrasound so she was sent here and the check in was good. Spent 2 nights and felt good about her care. UNTIL we went to pick up and it took over an hour and half even after paying to see my cat, while I watch them bring every one else’s pet from the back. NEVER spoke to a doctor for an emergency case, never really saw any results, only spoke to a tech who basically read the sheet and was not able to answer any questions without having to go back and forth (Not sure why a doctor would not want to discuss with us), was told that ‘doctor had to leave early for a family emergency so they probably weren’t paying attention when typing notes’ which was absolutely shocking and did not feel great at all. Still don’t really know what was done other than fluids. She has an ultrasound and I still do not know what came from that. After checking out we had paperwork sent to primary vet and they literally couldn’t make anything from it since it was generic and basic, which was concerning. When I called to ask for more paperwork to be sent I was put on hold 3 different times only to be told ‘Sure’. I would definitely not recommend unless it’s absolutely dire for your pet. And it cost an insane amount of money (My cousins dog had a tumor and a whole amputation cheaper than having my cat stay 2 nights, how does that make sense lol)
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February 2024 by Missy Faulker
I brought my Kiddles in on Monday evening worried about him! Kept him for a few hours cost me $888.00 can't find anything wrong with him! To find out he is constipated! No palpitations done, he is a severely over weight cat! It's a simple diagnosis! My cat is now suffering untill he gets to Abington Hospital to be treated appropriately! I call VCA to let them know of the slip up! I was treated badly! I just asked for my cats records! And said hay why not give you a heads up on the miss diagnosis! It's only going to benefit everyone in the long run! Thank You VCA for your kindness when it only benefits You! I want to be an advocate for uninformed Vets! For the Animals come first, has nothing to do with me or you! Ego should never come Infront of Care! Amen!
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February 2024 by Andrew Shields
Please if you can go somewhere else for emergency care go somewhere else! Took my 3 year old dog there a few weeks ago for bad diarrhea which was turning a pink color, she even had an accident in the lobby and they were able to see the frighting coloring it was, still waited! Was there from 830pm until 3am! Mind you there was no one else in the lobby with me, then when they finally see you all they care about is money, they won’t treat your pet unless you have the money , so much for an emergency room for emergency care! They don’t even offer payment plans so your pet can get help, if you don’t get approved for “care credit” they won’t offer to help you with payments in anyway! They care about $$$$$ not your pets wellbeing
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February 2024 by Nate Yurchak
I recently had to put my dog down at this location so I have a mixed review of it.For anyone who is new to this location it serves as a 24 hr emergency and they provide life stabilizing care, however I got the impression they aren’t there to figure out what is wrong (leaving that to the vet). Because it’s 24 hrs the doctors are rotating so I fear there is no time for them to dedicate to one pet.Very expensive- but, I want to be positive. They are very thorough in their examinations and they did save my dog initially with a blood transfusion.Ultimately we wished we could have done all this at our vet instead but we didn’t have a choice at the time this was our only choice.
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February 2024 by Ultimate Chimney
The staff here is really amazing, my chihuahua Lola went in for a double ear surgery due to an ear disease. Unfortunately Lola lost way more blood than expected & her heart stopped mid surgery. Doctor Davis called me immediately and warned me of the situation & told me the team was trying everything to restart her heart. She then called me about 5 minutes later to tell me everything they had done (further precautions etc) & that the CPR was successful. Doctor Davis is so kind and personable and treated my Lola like her own. I thanked her so much & she told me that I should especially thank the emergency team, I don’t have their names but thank you to the emergency team- thank you so so so much. Every staff member has done everything they can to keep me updated & to make sure Lola is safe. I can’t thank everyone enough for all they have done & continue to do for her.-Victoria
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January 2024 by shannon randlett
I used to be a huge supporter of the VCA South Shore after how amazing they were when I brought my dog in who was passing away; however, after attempting to come in for non-life-threatening emergency visits several times and having to leave after not being seen every time…. All I can say is only come here if your pet is LITERALLY dying, otherwise, they aren’t concerned with your pet being sick or in pain and you’ll sit for hours with a crying, upset pet and get no help.
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January 2024 by Jonathan Macedo
I brought my 4-year-old sheltie Mollie over the weekend as she went from running circles around/herding everyone to deathly ill and not eating/drinking for days. Turned out she had a mass that was lymphoma.Dr. Duffy and Dr. Fic did a lot over the weekend to stabilize her (probably saved her life) and called me repeatedly with updates, treatments, and suspected diagnosis.My old vet who has seen Mollie and two other pets yearly for YEARS and won't talk to me unless I make an appointment. In contrast, Dr. Duffy was very responsive and Dr. Fic has been texting me on her day off to help me find an oncologist and get her first round of chemo started ASAP.I have been a mess and very appreciative for their help.
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January 2024 by Holly D
Please don’t bring your pet here. They firmly push euthanasia on you even after you say no multiple times. I made the mistake of not removing my pet the first time they asked me to do it, days later, everyday them constantly telling me to euthanize, my pet then passed. I thought my pet was in good hands, clearly not, bad eyes is a real thing. I should have removed my pet and seeked out other help. I wish i just took my pet home. My pet looked fine the last time i saw them: i don’t know how that changed in an instant. I don’t know what goes on in this place. Look at older reviews, multiple people have had the same experience. I wish i saw the reviews sooner. Fortunately for some of them who removed their pet and seeked out other help, their pet is ok and living. When i had enough of the constant pushy tactics for asking for euthanasia and felt something off, bad eyes toward my pet and i decided i was just going to pick my pet up. My pet passed that morning surrounded by strangers. I failed my pet and regret my decision of ever coming here for help…. .
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January 2024 by Amy Meyer
Positive experience all around!EVERYONE here was so kind, patient and caring.They were definitely busy, but you would never know it when they sat down with me to discuss care. I did not feel rushed at all.My pet’s treatment options were clearly explained to me as well as the associated costs.(yes emergency vet care is expensive, wherever you go! I highly recommend pet insurance.)I left my pet there overnight, confident she was in capable hands!Not only that, the communication was great. I received a text in the morning letting me know how the night went and then a phone call from the Dr with an update.Thank you VCA Weymouth!-Kiki, Amy and Corey
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January 2024 by Tomika Green
So I would like to share my experience at this facility. I took my dog in Saturday because the vet had said that his bladder was full and there was nothing they could do so they sent me to this ER. They rushed my dog in the back, they brought me back And let me know that my dogs bladder was full from a kidney stone. They discuss options with me which would be to have the $3000 surgery for the stone not to be removed but to catalyze him to expel the urine now during all this time, they are pumping my dog with IV fluids , why would you give a dog IV fluids if you know the dog is not peeing but you’re consistently pumping him with IV fluids then 30 minutes later you come back to tell me that he hast to have a surgery because now his bladder has ruptured while all that time that you were pumping him with IV fluids what’s going to his bladder, so technically, you guys caused the rupture because it was not ruptured when he went to your facility the surgery would’ve been $9000 what you tell me which I didn’t have the money for so apparently I had to put him down I feel that you guys killed my dog because had you not been pumping him with all these fluids knowing there was no exit way out his tiny little bladder couldn’t take all those fluids he was backed up and you guys added more fluid to his poor little bladder. Mind you my Yorky is 7 pounds with a tiny bladder, you guys took my dog, very unprofessional, don’t need to be in the dog business if you can’t care for animals. I wish I would’ve went to MSPCA Angell in Boston this would’ve never happened. I learned my lesson moving forward when I do get another dog I will never go back to the facility again this please kill my dog. I would never come back here again. I hope you can sleep at night.
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December 2023 by nicole hartmann
Wow! If I could leave 0 stars I WOULD. Just called because my dog hasn’t eaten for the past few days and is vomiting. Explained the situation, told Jessica at the front desk that my vet can’t get him in for an ultrasound for another two weeks and I am concerned. Over the top rude for no reason with the biggest attitude! Told me I could drive there and wait, but she couldn’t promise my dog would get treatment, and that wasn’t “debatable”. There are other ways to speak to someone who is stressed about their dog being sick, I would never recommend this place to anyone! If that is how rude their front desk is, I can only imagine how they treat the animals!! The phone call ended with her raising her voice at me and hanging up. Very unprofessional and sickening that people like this have jobs where you are supposed to show some sort of compassion at such stressful times. Again, her name was Jessica and coming from someone who’s worked 10+ years in this kind of field..she probably should be reevaluated. I hope no one has to come here and has other options before choosing this awful place!
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December 2023 by Daniel Rosen
We had to make the excruciatingly hard choice to put our dog down today. Despite it being heartbreaking, Dr. Verschoor-Kirss' kindness, patience, and insightful, clear explanations made a huge difference. I couldn't have imagined I'd find anything positive about today, but we really appreciated him. Everyone was very nice, which too made a big difference on this awful day. I can't imagine how hard their jobs are with animals in pain, and we're so grateful.
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December 2023 by C B
Everybody working so hard in the new short staffed world! My tiny dog was sick, everybody was pleasant. It was a long wait but I believe one vet on and many emergencies coming through the door. My dog got what he needed and he's much better today. Thank you VCA being there when we need you and thank you to everybody working so hard!Google will not let me write a second review so I am adding to this one 9 months later. My other dog a bichon woke up bleeding week before Christmas. He was in bad shape and I thought he was going to die. VCA staff once again was there for us! Yes waits may be long sometimes but they need to take care of emergencies first. I have waited sometimes too. I am grateful they are there to care for our animals when we need them! Thank you everyone at VCA Weymouth for caring for Biscuit!
