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November 2023 by Colleen Arria
I had one of the best salon experiences of my life! I called same day and the team fit me in within 30 min. I was going from long hair to a pixie cut and they teamed me with Heather M. who is extremely talented, professional and a delightful person. She was great at keeping some length first before going shorter, and consulting me on my edges. The scalp massage was heavenly. My haircut is fantastic and Donna, at the front desk, is a gem. I recommend trying Zona!
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September 2023 by Trisha
Having just experienced my 2nd bad experience with Zona salon, the 1st one was at Zona Hingham during the pandemic, I thought I should share to save others from my experiences.I had booked an appt to have a wash & blowout with a stylist named Xijin.I was told on the phone that I would be in good hands with this stylist who’s been there for yrs.Unfortunately, I felt very much like I wasn’t in good hands from the minute the stylist started with my visit. The hair wash was fine but then, what I look forward to the most,the scalp massage was very uncomfortable.This stylist gave a very strange head massage with small fast movements with way too much pressure.Should have been fair warning but I was hoping for the best and looking forward to the trim & blowout.When I say that I was butchered by this stylist I’m not even a a little bit kidding.I told her what I wanted which was maybe 3/4 inch trim & a blowout.She started right away telling me what I should do cuz I had “too much hair”.She kept mentioning layering, I repeated that I just wanted a trim & blowout.This kept on through the rest of the visit, with her saying “see, I do this, will be better,I know I’m the stylist.She ripped at my hair during the visit, she ended up ripping my hair (thinning) it even though I had said no. Once she started doing that there was no going back, the damage was done.Just when I thought she was done, she continued to thin out the mid to end of my hair.I left there with half the thickness of the hair I had when I came in.Even the blow dry, she was pulling so hard on my hair, I could feel the breakage.I went home thinking, I can’t believe what this woman just did.Woke up next morning, hoping I was wrong & maybe it wasn’t so bad, but whenI went to comb my hair & put it up as I usually do, I had no freakin hair to put up.To say I was pissed is an understatement.This salon is Way overated!I guess if you don’t have the money to pay for the highest stylist there, you are not going to have a stylist who even has a clue what she’s doing and maybe get Butchered like me.I want my money back and my hair fixed (but obviously that can’t happen).Zona Norwell sucks.Services: Blowouts
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September 2023 by Alma Konomi
Majlinda did an amazing job! She took care of my hair and my roots look fantastic. Great service!
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January 2023 by Elaine Fagan
I went to ZONA for the first time last week and had such a great experience. Beth (who has been there 22 years!) did my hair and I cannot compliment her enough!!Services: Hairstyling
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November 2022 by Kiki23 H
I've always had Andrew (Frank’s brother, part owner) cut my hair, but when he had nothing available right away, I decided to try someone new asking only for someone who’s extra good at short haircuts. I was told that “Beth” was extremely good and had an opening in the Norwell location the following day. I’ll admit I was nervous about an unknown but Zona has such high standards, I figured anyone in their employment would be safe. Well, “safe” a gross understatement as it turned out. Beth has exceptional talent in precision and what I perceived as a perfectionism that’s exactly what I wanted in a hair stylist ( I can always messy it up at will ..) She’s accommodating but not to the point where her experience fails to express the ideas that I need from an expert or I’d cut my own hair. Her intense focus didn’t preclude a natural friendliness I found refreshingly authentic. I didn’t expect to be so pleased by anyone other than Andrew, but Beth did such a wonderful job—I’m sure Andrew will understand. These guys only hire the best.Service: Haircut
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November 2021 by Karen Osullivan
I've had my hair colored and styled by Marjeta 3 times now and I can't speak highly enough of her. She is a true professional! I don't feel rushed and I trust her 100% on her advice for my color and style! I get so many compliments on my hair after I see her! She is fabulous and I just love my hair! I highly recommend her!Services: Haircut
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November 2021 by Amanda
Today was my first time at Zona in Norwell and Skylar did an amazing job for my cut and color! Everything was so clean in there and they followed COVID protocol to make you feel safe! She was so nice and did an awesome job on my hair! Will definitely be back! Also a great value for a cut and color highly recommendServices: Haircut
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November 2021 by Rachel C
Amazing salon! Very clean, bright, and professional. Great vibe and awesome stylists. Gwen has been doing my hair forever now and she always does an amazing job with my blonde and cut. Highly recommend!
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September 2021 by Jason L.
I give two stars because the owner went out of his way to fix my hair after one of his stylists(Marjeta) completely messed up my entire head of hair and took quite a bit of time to grow it back to the way it looked prior. Poor stylist, but the owner did notice how bad it was and tried his best to fix it. Had to find new place to go. Thanks anyways
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July 2021 by Rachel Monahan
Amazing salon! Very clean, bright, and professional. Great vibe and awesome stylists. Gwen has been doing my hair forever now and she always does an amazing job with my blonde and cut. Highly recommend!
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April 2021 by Anarlie M.
Tip you can tip the hairdressers in venmo at salon. My experience was A+ time I had trust few weeks back she Excellant with capital E . Very supern professional I'm felt so comfortable rhere and will repeat very clean and new looking inside
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March 2021 by Kaiel McKennah
By far the worst salon I have been to. They have cancelled or changed every appointment I have had. The only great stylist they had left due to poor management. The other girl that did my hair extensions did such a terrible job that I had mats all over, she didn't match my hair to the extensions, it looked and felt awful. I will not be back and you should avoid it at all costs.Services: Hair colouring
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March 2021 by Paula Jewell
Beth ruled and they do such a great job following Covid protocols!
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January 2021 by Stacie P.
Loved my color with Caroline great job, pleasant atmosphere good price. Will be back and recommend to friends
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September 2020 by Indika N.
Can always seem to get in when i need to- friendly crew. Stylists are all well trained however also do it their own way- always a good cut