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October 2023 by Gail Chevalier
Purchased a Rockwood Trailer from Orchard Trailers in September. Stopped by to look at current stock and found one that was perfect for our lifestyle. Mike showed us around and was extremely pleasant and knowledgeable. No pressure to purchase and when we decided to buy, they were great and the trailer was extremely clean. Answered all our questions, would highly recommend Orchard Trailers.
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June 2023 by Kraig L.
Bought a camper from these guys 5 years ago, still stop in constantly for maintenance and service, best knowledgeable staff. They do the best they can with what they have. I wouldn't go anywhere else for a camper or Rv.
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May 2023 by Suzanne A.
I was going to buy a camper from another dealer; after reading the reviews of that dealer I canceled my order and went to Orchard Trailers. I came from out of state and it was worth the effort. Both Jake and Mike were great to work with and went above and beyond to help me and patiently show me everything on my unit. Jake helped me out with arranging service so my vehicle was ready to tow. I've already recomended Orchard trailers to my parents who are avid campers and are currently looking to buy a new travel trailer.
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April 2023 by J. L. “Sully” Sullivan
Just spent 30,000.00 on a new camper elsewhere. You should really list your prices. Nobody wants to "call for Price"!
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December 2022 by Robin Hunter
Our purchase with Mike B was fantastic and the service visits led by Brian over the past 3 years have consistently been amazing - we love our trailer, use it lots, and they ensure it stays safe and sound providing great advice and top notch work as well as finding the necessary parts quickly - totally worth the 160 mile (RT) drive every.single.time!
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December 2022 by mike smith
Another load of Hawk Horse Trailers delivered.
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September 2022 by Christine Frenette
I had a really great experience at Orchard Trailers when making a recent purchase. I worked with Mike Bilodeau and he provided exceptional service and still answers any questions I may have when I think of them. Very happy with my purchase and the service provided!
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September 2022 by Christine F
I had a really great experience at Orchard Trailers when making a recent purchase. I worked with Mike Bilodeau and he provided exceptional service and still answers any questions I may have when I think of them. Very happy with my purchase and the service provided!
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August 2022 by Mark Baran
My wife and I worked with Anthony B while looking at trailers. He was wonderful and really explained everything. He took his time showing and reshowing us different trailers. He is very knowledgeable and I'd recommend him & Orchard for your trailer needs.
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July 2022 by priscilla collins
Asked 2 men who appeared to be chatting if they worked there. Snotty attitude reply yeah why dont you go in the show room and ask for help, im busy. Turned and left even though ive been eye balling the couchmen legacy for 2 weeks on line. I can buy one up the street at camping world oh well. Not interested in my money i guess.
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May 2022 by Jamey Lemire
Stopped in to talk to a service rep today concerning a roof leak in our 2020 Columbus Compass. Mind you, we did NOT purchase the RV from Orchard, but wanted to give them some warranty work and potential customer pay work as well. As I described the work we needed, the service department girl informed us that “we couldn’t have warranty work done at any dealer, other than the dealer we purchased the RV from” I informed her that this was preposterous! If I used to live in South Carolina and moved to Massachusetts, you’re telling me I would have to bring the RV back to SC for warranty work? She said yes, but they would be happy to do the customer pay work (install 3 slide out toppers) about $3000 worth of work… I politely told her “ not if you don’t want to do the warranty work”! As I left, I called Forest River Columbus devision and inquired as to the possibility of bringing my RV to a different dealer other than the dealer of purchase, they informed me that we would be covered, as long as the dealer was a certified Forest River service center, in fact they kindly sent me a list of certified dealers, within 100 miles of my home address…. Guess who was on the list!? Orchard! Anyway! We went up the road to Gander RV, they were MORE than happy to provide the services (including warranty work) we need. I know who will be getting my $$ from here on out….! Also, FYI Orchard, you lost out, as we buy a new RV every 4-5 years….
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November 2021 by Kate Reed
Best experience with a trailer salesman my parents and I have had in a while! Anthony, and sales Manager Mike were very nice, informative, and definitely not like any other salesman! Didn't buy a camper yet, but there's definitely a possibility in the future when we're ready.
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November 2021 by Tammy Sapowsky
Have always had excellent service from Orchard. They have put in two hitches for us and their team is committed to customer service and quality. Have bought horse trailers from them, they have done service for us. A great company.
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October 2021 by Jackie Dailey
I brought my twenty year old horse trailer to Orchard Trailers because I liked what I read on the reviews. I wasn't disappointed in any way. Brian looked over the trailer and helped me make the right decisions about what it needed and what it didn't. Brian is smart, funny, and knows his stuff. My old trailer came out of the shop with exactly what was needed.While I was there, I saw the new trailers....and you can imagine what happened next.I couldn't get the new trailer out of my mind but a purchase like that (26- 30k) is no joke. I knew I needed to do research, explore options, talk to the experts and really soul search the big move. That's when Anthony, the sales person, came into play. With youthful enthusiasm and a personality that everyone likes, he walked me through every step of the process. He allowed me to text him with any concerns and he handled the entire process with professionalism and patience. I can't say enough about him as he is the main reason that I am now the proud owner of a real beauty! See the picture, if you would, of my sweet Kingston 2022 blue striped classy trailer! I can't even sleep because I am just that excited about this purchase! Thank you, Anthony.I also must mention Spencer, the most patient and talented mechanic and professional I have ever met. He took at least forty five minutes going over every part of the hitch and how my truck works with the trailer brakes. I was a wreck as I drove up to get the sweet Kingston but after his lessons in hitching it up and brake work, I drove off with confidence. I also must thank Griffin, another amazing worker at Orchard Trailer, for his kind and patient help with all the purchases for the trailer.This is a top notch business that respects and appreciates their clients. I am headed back to them for all trailer needs and appointments. You can't go wrong if you have any trailer that needs maintenance or if you're in the market for a trailer.
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October 2021 by Kendra Richardson
Picked up our Adams 2+2 horse trailer today and am thrilled! Trailer is perfect, Employees were awesome. Had some issues with the factory and Orchard made things right. Highly recommend! We came all the way from New Jersey and would come back again... actually might come back in the future for a camper. :)
