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Open 24 hours
94 State Rd, Whately
Self Storage
“Just moved my stuff in, so this review is incomplete, but so far the experience has been positive. I had a question and called, but no one was there, so I filled out a form online and got a callback within the hour. (This is a very different experience than ones I've had with other local self-storage companies. Cough, cough, pioneer valley self storage, cough cough.) Very polite and helpful. Move-in went smoothly. You get a gate-access code to the facility, and then it's a short drive to your storage area. My one complaint is that if you're moving in at night, the lighting isn't great. They have some lights, but they are unevenly spaced and don't fully light all of the units. So if that's your situation, then it might be useful to bring a flashlight. But otherwise, everything has gone very smoothly. Also, the price is quite a bit lower than many of the other self-storage facilities in the area.”
“Great service, Courteous and Always helpful. For 3 years we used them for summer storage including the emergency pandemic with No Problems❗❗❗Thanks Jen you're the best for always taking care of us❣”
“They arrived on time, worked at a good pace while being gentle and respectful of our fine furniture. And they were friendly and pleasant to have in our home. They were able to take apart the beds , yet the Ideal company should supply them with battery operated screw gun. We loaned them ours to make it an easier and quicker move for all.Ideal Movers move me into my home in the 1990s and their service remains the best.”
“In the fall we moved up from NYC and our stuff was in storage for 8 months. Ideal Movers sent two movers to load everything up and get it into our new home. They were on time, incredibly efficient, and truly a pleasure. They packed the truck professionally, handled our belongings with care, and I would absolutely recommend them!”
“I would recommend all college storage to anyone looking to store their stuff with a safe and reliable company. The service is efficient and completed in a timely manner. The staff members are outgoing and easy to talk to.”
“They have been so helpful with this process of getting Storage set up for my daughter who’s moving from school at the end of this semester. The facility is nice and clean and secure. The price is really great and we feel comfortable putting her items there. The staff atGiGi’s Has made this process seamless and taking the stress out of getting ready to leave the area. 10 out of 10 I highly recommend.”
“I returned a long-distance one-way Uhaul vehicle to this location after moving to town. The woman at the desk goes above and beyond and was exceptionally helpful.”
“Hello my name is Jocelyn Ginnever and I am 70 years old. My friend and I rented a storage unit today. We are not what you would consider computer savvy. Cy was a great help getting us through the process. She was patient through all the questions and restarts. I almost gave up and she talked me through it. Thanks”
“HUGE place with tons of storage to rent. I have a climate control unit plus a drive up and all the climate control is available 24/7 now with key codes. The GM Brian(I think is his name) in the office told me all buildings will be 24/7 key code accessible soon. highly recommended”
“The process of renting a storage unit was seamless. Your online platform made it very easy to pick the correct size for what I needed. Accessing the property and the storage unit was great!”
“Earlier this week, I needed to find a storage container for a motor vehicle. They were able to give me a suitable space for a very reasonable price. Sadly, the space was big enough, but there wasn't enough area to maneuver the car to go in through the door. They immediately found me a better spot at another one of their locations and switched me over. This was all done with no additional price to me. I'm very happy and impressed with their operation.”
“Great experience. The website made it easy to monitor the rental. The staff were helpful and knowledgeable over the phone. When I went to pick up the truck for rental the staff was swift and efficient. I was in the truck and ready to go in about 15 minutes. The truck was great and worked as expected and I was able to get all my work done.
Very good staff on site. I had a great experience and I will rent from here again next time I need to move something.
Thank you!”
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“Excellent experience with this facility. Spoke with the owner and he was responsive by phone, text, and email. Move in was easy and didn't require an in-person visit. I have used large corporate facilities in the past, and this is a far better experience.”