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“Amazing service. I cannot express how thankful I am that they were able to order,receive and assemble my son’s bike in time for Christmas. The staff was unbelievably helpful and courteous. I was able to drive from the cape to pick up the bike on Christmas Eve and it was easy peasey”
“Came in with a broken crank arm. They took care of me, gave me a great deal, and answered some questions I had about another bike part for the winter. Super thorough and honest. Will be coming back!”
“I had such a great experience at The Bicycle Link. I ordered spin shoes, and the owner could not have been more knowledgeable, customer-focused, and genuinely kind. He took the time to answer my questions and made sure I felt confident about my purchase.
The shop clearly knows everything about cycling, but what really stood out to me was the warmth and personal touch. There’s even a huge picture of his dog, Otto, as “Employee of the Year” — and honestly, it doesn’t get better than that.
If you want excellent customer service and a team that truly knows what they’re doing, this is the place to go. Highly recommend!”
“Great place! Worked on my trainer setup right on the spot and are insightful, friendly and very well versed people. I'll be heading back here for all of my cycling repairs!”
“Took my e-bike here a couple of times now. This time I needed the brakes fixed and a tune up. I tried fixing the brakes myself but I just screwed it all up. They got it done quick and I was surprised how cheap it was. I expected to leave there spending $250-300. It Only cost me $155 for what they ended up needing to do. Everyone there is super nice and helpful.”
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“Excellent products, service, and prices. The crew is very knowledgeable and helpful, and they treat you well. They also don't try to milk you for every last possible dollar they can get. By far the best bike shop I have been to.”