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November 2023 by Derek D
Great local bank willing to go the extra mile to support its customers — highly recommend.
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November 2023 by Derek D.
Great local bank that is willing to the extra mile for customers. Their branch manager personally gave me a bunch of support as a new customer -- the expertise and service is certainly appreciated!
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July 2023 by Jimmy MacKenzie
Have been with NESB (Mutual Federal Savings) over 20 years. I love this bank. All employees are extremely helpful professional and friendly.. they treat everyone like friends and family. Can't imagine using any other institution.
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June 2023 by Kathleen
We’ve been customers for years now and have never had a negative experience. My debit card was compromised twice in the past year and they immediately identified and notified us.The few times we needed customer service we were treated with kindness and respect.
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May 2023 by B C
Typical bank. Website needs a upgrade. No coin machine like other banks.
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September 2022 by Scott Ciulla
I've talked to manager (Sara?) both times I've visited the Whitman location. She was very professional, knowledgeable & helpful! She seems to take her job serious but is very responsive to friendly conversation. I'm feel comfortable & secure having my money in this bank.
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July 2022 by John Larsen
Professional and curiousstretchgfw
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July 2022 by Jeremy Scott
I’m somewhat surprised at some of these reviews.While my main branch is the one in Hanson (and a wonderful location), I often come here because I’m in the area or have a lot of coins and need the counting machine.I have interacted with tellers and a manager and all were great, especially the manager (Dalia, I think?), who helped me with a number of unique questions.Will continue to come here as needed.
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July 2022 by Amy Stanton
The employees here are extremely rude and could care less about customers and their needs. Head over to the Brockton location, always pleasant and kind.
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August 2020 by timothy petrie
When it was mutual bank, was a top notch customer forward bank. North Easton bank is a 180 change from that enlightened position. Strongly encourage you to find a different bank for your needs. Lots of hidden fees and good luck ever having to slightly modify any loans.
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January 2020 by Jeriann Marie
If I could give less than one star I would. Customer service is awful. Now mind you I have been a member of this bank for over 15 years, and within the past year I have been treated horribly. I will not go into details, but the staff needs some customer service skills, mostly the managers. Life is too short, don’t bring your problems to work with you.
