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December 2022 by R Roberts (RRobs)
We've been customers for years. I'm not sure if it was my parents or my grandparents who started working with the company but it's continued as the family has grown and as I've taken over the home. I highly recommend Alpha Oil! They are a remarkable group of employees and they work very hard to meet your needs. Thanks for all you have done!Services: Heating system maintenance
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October 2022 by Max Torres
They are good people, kind and honest
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May 2022 by Elaine C.
Had the same oil company for 30 years and switched over to Alpha Oil last year. Love them! Best decision I've made. They are all friendly and right there when you need them. Their customer service is excellent. Love supporting a local business and I will highly recommend them. In a world where customer service has gone downhill and nobody seems to care...you do! Thank you Alpha Oil!
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December 2021 by Michael Laferriere
Alpha Oil has been keeping my house warm for almost a quarter of a century and still going. Love the great service & oil they provide and especially the employees! Keep up the good work & thank you!
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December 2021 by XeroGravity71 ..
Top notch, straight forward and a great family business. Ed and them have been great to me so far! Highly recommend.
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November 2021 by Iris Quinones
Lily is my gurl! I would wait for her to do my nails. she knows exactly how i love them from start till end
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August 2021 by Robert G.
Ed Diotalevi and the folks at Alpha oil are the kind of service folks you've always hoped to find. Several years ago I needed furnace repair (forced hot air) because I could smell that the firebox had burnt through. I had 4 companies come examin and give me opinions and costs for repairs. Three told me that it couldn't be repaired and replacement costs would be $4-6,000 dollars. When Ed and the Alpha oil crew took a look over the furnace and said it all looked good but the firebox needed replacing. They told me they could get a new heat exchanger (firebox), install it and the furnace would be good for years. The cost to repair -- $750 and they could do it in only several days. They did the job quickly and saved me thousands of dollars I didn't need to spend. They were honest, friendly and professional. I had a similar experience with a water heater. Recently, my central A/C quit leaving me swelgtering in the middle of a heat wave of 90+ degree days. Ed came by on his day off, examined the issue and had the A/C up and running in 2 days. He had to get some parts and the supplier sent him the wrong ones so he called around, found the part at an electrical supply store and drove to W. Springfield at 5PM just to make sure I had A/C that night and didn't have to spend another sweltering night without A.C. These experiences were vfar different than the usual where no one calls back for days, getting things done in a timely manner and dealing with sales reps that appear out to fleece you. Ed and his crew have earned my trust, respect and my business. I wish all my contractors were this good
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July 2021 by Family Podworski
Ed is awesome & the ladies in the office are the most friendly people so helpful. We had a furnace emergency. They came within 30 minutes. So happy with this family owned business. We highly recommend them!!Services: Heating system installation
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July 2021 by Sandra Thorne
Installed new Amer Stndars...Mitzybishi Mini split..complete.Service: Ductless heating & A/C services
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July 2021 by wmasscheeseheads
Always exceptional service.Services: Thermostat repair
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April 2021 by David Kwajewski
When my hot water heater went, Ed was here within 2 hours and his crew replaced the water tank the same day. Service above and beyond!
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January 2021 by Michael Squindo
Wonderful local company. They automatically scheduled me for a tune up as I was part of their yearly service plan. I was unable to complete on the day they had scheduled. Was able to reschedule and select a time later.Had a water heater break the day before the service and they were able to replace it and do the tune up the next day (during scheduled tune up). The two guys that came to the service visit were professional, courteous, and as a new home owner, I was curiou about the process. They allowed me to observe and answered all my questions!I would highly recommend Alpha Oil!
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January 2021 by Xavier Cody
Staff much friendlier than the secretary at Noonan energy in Palmer. Never going back
