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8:30AM - 4:30PM
145 Industry Ave, Springfield
Credit Unions
“STCU is the best!! I have done business with them multiple times and they are always efficient and friendly! Diana is amazing! She is so personable and friendly. All around amazing place, especially if you are looking for a loan!”
“Rating: ★★★★★★★★★★ (10/10)
I absolutely love Pioneer Valley Credit Union! From the moment I became a member, I’ve experienced nothing but exceptional service and support. The staff at my favorite branch on Wilbraham Rd are incredibly friendly and knowledgeable, always ready to assist with any questions I have. I appreciate that they are always receptive to my suggestions, showing a genuine commitment to improving their services.
The online banking features are user-friendly, making it easy to manage my accounts from anywhere. I also value their commitment to the community and the range of products that suit my financial needs. Whether it’s opening a business account or applying for a loan, Pioneer Valley Credit Union has always been there for me. I highly recommend them to anyone looking for a reliable and caring bank!”
“This review is specifically for loan officer Maria Caraballo-Pagan. Not GSCU as a whole. Maria was really great to work with. She communicated well and always got an answer to any question I had. (And there were many). If she didn’t know it or wasn’t confident, she confirmed with her supervisor. Her confidence and concern with providing accurate information at all times, sets her apart. “Better to ask now, than pay for it later” attitude which I appreciate so much. She was quick, accurate and got the job done and we really appreciate that. Thank you Maria! You have long term customers in us. :)”
“I've been a member for years and there just aren't enough stars to give them. They are the absolute best ! You feel like family how they go out of their way for you. I've called a number of times looking for clarity about something that I didn't understand. They had such patience with me even when it was clearly my issue. Very understanding. I'm totally at home here. I hope they never go out business or I'll go into deep mourning. One day I'm gonna do their commercials. :-)”
“Today I received the fastest and most professional assistance from both Tamika and Jenny! They carefully listened to my area of concern and quickly identified a solution for me. I was out of there in less than 15 minutes! Lastly, their positive attitudes and customer focused mindset really made me feel taken care of. Even though it was the end of the day and 45 minutes before closing, I was treated like the first customer of the day; amazing! I left with my concern quickly resolved and a few laughs mixed in. Tamika and Jenny have set the bar for P.V.C.U. associates throughout the company!”
“I've been banking with the Ludlow, MA branch of Freedom Credit Union for three years now, and I have to say this is the best banking experience I've ever had in my whole life! Carla, Olivia, Jillian, and Ewa are the kindest and most competent bankers I've ever worked with. If you live in the service area of this Freedom Credit Union, and you haven't joined, you are missing out on the best banking experience of your life. I highly recommend the Ludlow, MA branch of Freedom Credit Union for all your banking needs. You won't be disappointed. Truly a professional establishment.”
“Diane is a life saver. She is patient and always goes above and beyond to help and explain everything. She is an actual life saver and my appreciation for what she has done for me can not be conveyed in words”
“Jessie Drzewianowski has been an amazing help for me and my family with our accounts. We were having some issues and she took charge to make it right. She is an asset to MMFCU! Just wanted to make it known! Thank you Jessie!”
“Shawnda followed up quickly with me about a long-ago closed account. She had all the information I needed to access the funds- I didn't need to research a thing. Thank you!”
9AM - 4:30PM
145 Industry Ave, Springfield
Credit Unions
“I've been a customer for over twenty-five years and have seen so many personnel changes. I commemorate the bank tellers for their dedication and commitment, and must of all for their human touch brought to the workplace place in the age of AI.”
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“I visited The Polish National Credit Union Boston road in Springfield,Ma Carmen was very Courteous and Helpful I feel the whole staff was with a smile and great as well Thankyou for all you did for me carmen.”