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February 2024 by Yhidda Ocasio
The gentleman in the store were kind and friendly. Service was fast too.
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February 2024 by Brendan DiMaggio
I ordered same day as they advertised, put a note on the order to please deliver by a certain time, when that time arrived she had not gotten anything so I called 3 to 4 times and no one would pick up so I called another store and they even tried calling and no answer so it finally arrives when my wife finished work and had all ready left so now I have no idea where my order is, if someone has taken it, and I won't know till tomorrow.. 70 dollars with 25 dollar delivery charge I wish I never spent. Stay away from the wilbraham location
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February 2024 by Ashley Wiseman
Order my platter for Sunday a week in advance... 1245 came around nothing called the store to be told they don't deliver to my area on Sunday. No call nothing. Manager guaranteed it would be Monday after 4 when I got home... delivered early. They didn't have anything helpful. Said the driver called and never did... I miss Spencer's location!
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February 2024 by Janice Bryant
My sister bought me a "Fresh Fruit Box". Well, they didn't have a box, so it was not done in a very nice presentation. They told my sister when she called, and they said that they ran out of boxes, so they presented it in an edible arrangement cooler bag. Well, it was just thrown all over the bag, the fruit was not very nice looking either. My sister said she could have done a better job, and I know that to be true. The bananas were bruised and ripe, strawberries were big but soft, and the oranges looked like they were old, the green grapes were turning brown, and they were a very small vine. They were just all thrown in the bag with a large pineapple. It's not worth the price. Don't recommend the fresh fruit boxes. It was very disappointing and the customer service was rude she called . Do not recommend this location.
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January 2024 by Stanford Lynch
She was very happy. ?
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January 2024 by Josue Gomez
THEY MADE ME A GOOD FRUIT ARRANGEMENT I RECOMMEND IT MY FIRST ME ON MY 9TH ANNIVERSARY THIS WILL BE ONE OF MY STORES THANK YOU Edible Bes sweet Today
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December 2023 by Lee Roberts
Received an email about a birthday gift for me. Had the most delicious and fresh chocolate covered strawberries from the Boston Rd store.
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December 2023 by Nikki
Purchased the rainbow and butterfly fruit basket for a birthday, and had it delivered flawlessly! Thanks for helping me make it a sweet day!
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June 2023 by Jordan Craigwell
Great customer service. Was a huge help, Helped me out with a last minute gift. Wish I remembered the name of the girl who helped but she was great!
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June 2023 by Josselyn Duenas
I ordered from this places everything was delicious and perfect and most important the customer service!!! they were really nice and friendly…..definitely I’ll order again from here :)
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May 2023 by Virginia Bailey
Delicious Strawberry, Banana, Pineapple & added Kale smoothie, great fresh fruit pick me up, wonderful service too!!
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May 2023 by Tyrese Harris
The best place ever, I was searching for edible arrangements and I called several location last minute and they were the only place to have any left and the staff there was very polite and helped me choose the best one. I would be coming here for future edible arrangements rather than my local store. I definitely recommend them. They are the best in the area 10/10.
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May 2023 by Tian R
Every time I need to order a fruit arrangement wether it’s for pick up or delivery the fruit always comes fresh & on time! Always satisfied with the customer service! Owner is amazing! I 100 percent recommend getting edible arrangements from this location for your special event needs! I guarantee you that your experience will be awesome!
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May 2023 by Jared F.
I’ve used Edible Arrangements in Wilbraham for the past few years, I’ve never once ran into any trouble with receiving the items I’ve ordered. The items were always perfect, and the deliveries were always quick. Today was unfortunately a little issue, but nothing major. The issue was to receive the item at a certain location but unfortunately the timing was bad, i had called to change the location to help the driver bring it to our home instead of the workplace they were delivering it to. One thing led to another and it was accidentally sent to the wrong location. I called Ediable and explained what had happened and they were immediately ready to resend me the item i was supposed to get and they took full responsibility for it. The fact they did it without hesitation shows me that this place really is great with customer service, i take responsibility for the issue with the address because it is difficult to hear sometimes through a phone but they were so kind, and the man i spoke to was so willing to send out the thing i had purchased. These employees definitely deserve credit and I’m definitely using them from here on out for anything. They’re very respectful, responsible and take pride in what they do to make a customer happy. Thank you guys so much, i definitely appreciate what you did for me today!
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April 2023 by J M.
My college freshman loved the Chocolate Indulgence Platter delivered from this Wilbraham, MA store. It was for her 19th bday, first one away from home First time ever ordering from edible and it was fantastic in so many ways. They drove 20 miles one way, as it was the closest! The platter was beautiful, fruits were sweet, plenty to share with her friends, called 10 minutes before on-time delivery. Oh, and they chocolate-dipped the 6 strawberries that do not come this way, at no charge. Phenomenal. Free delivery. I will share this on the FB page with other UMass parents. Most highly recommend this store!! Thank you to the manager and staff :) I'm gonna be a repeat customer