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March 2024 by Sarah Cunha
Never agreed to and overpriced filter placed in our car without our permission with a $150.00 price tag. Currently on the phone with corporate office waiting for our $ to be returned. Unfortunately, this comes at a challenging time when my husband is on medical leave. Why would we pay for a $150.00 filter? We wouldn't!
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March 2024 by Carlos Aviles
Good service and fast.
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March 2024 by ron Torrey
Work was great .He finished in a timely manner .Manager was friendly and knowledgeable.
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January 2024 by John Moynahan
Arrived early for my 8:00 AM appointment. I was greeted quickly and professionally by the technician. Immediately after checking in the technician took my vehicle in the bay and began replacing the tires I purchased. The tech recommended an alignment which I thought was a great idea and had the alignment done as well. All this was done in approximately 1 hour. I couldn’t have had better service, professional interaction and affordable work done. Frankly it is unheard of to get such great service as I experienced. Keep up the excellent service - please! I highly recommend Monro to everyone!
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November 2023 by Blaine Bolduc
Brian and the team at Monroe did a fantastic job fixing my 2013 Honda Accord. I got all four brake pads and front rotors replaced. Brian was very personable and explained to me about the problems with my rotors causing vehicle to shake and how it is beneficial to change them at the same time. It was a great customer experience, thank you Monroe!
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June 2023 by James Kennedy
I just received top notch service at Monro in Wilbraham, the new manager Brian was more than helpful and went above and beyond to help me out.Thank you Brian your work is amazing.
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June 2023 by Burcu Özek
I had the oil change. After 4 weeks, oil light is on again, and the car is shaking. Horrible service. Also they made me wait for 3 hours for oil change.
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May 2023 by B S
Outstanding service by a well trained mechanic. Will visit again.
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March 2023 by Mike branchesi
Needed to get two oil changes, I called monro they got me scheduled right away was able to do both oil changes at the same time.
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March 2023 by Diizy Gaming
I gotta say the management at this place was questionable at one point. But Big shoutout to the manager at this place.Gio, or Geo. 10/10 would recommend. Even Al the Big Boss. Both are great people. Along with Cornelius that worked on my car. I appreciate it fellas.
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March 2023 by Samantha DeDeurwaerder
Now that this place is under new management with Giovannie , the service is so much better with communication and appointments with quality service ! So happy with the service !
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February 2023 by Tucker Owens
I called on 1/27/2023 for a appointment to change my oil. I informed them it was through silver rock insurance. They said sure scheduled me for 9am on 1-28-23. Got there at 8:45am and was told by the person there they didn’t know how to access the computer, and the Asst. Manager would be in at 10am. I waited just to be told they can’t help me because they don’t Recognize Silver Rock Insurance. #really Silver Rock sent me to you. Don’t bother with them they will waist your time !!!!
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February 2023 by Brian Cummings
So today I been trying to go to every place to get my 4 brandnew tires on and a 4-wheel alignment and theses guys ware the only ones that did it for me very kind and happy great peeps thanks again guys
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January 2023 by Jedi Bock
This is my go to spot for oil changes. So far I've only been twice. I love the fact that it's easy to make an appointment online. No calling and waiting for someone to answer! The online appointment application is so easy to use too; very user friendly.The mechanics at this location are very patient and friendly. When I asked them to check the fluids after the oil change, no one hesitated or gruffed. The second time I went for an oil change, I asked them to check a tire/brake because it was making a weird noise. Again, they seemed happy to that for me. I totally recommend!!
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December 2022 by Jessica Rolon
DONT GO HEREThey will damage your car!!! They changed my oil which they charge 114 dollars… my oil is still dark and low.. no wonder they did the job quick.. on top of that there don’t even offer fluid top off service which is so un heard of. You go to jiffy lube and they even check your tire pressure. My coolant was extremely low and they didn’t even have the curiosity to let me know I was low. My washer fluid was empty like come on I would have paid for it it that was the case. Why let me drive off without knowing I could have possibly damage my car. These people are extremely unprofessional.
