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June 2023 by Jessica Joy
This guy will charge you again for your BY LAW FREE RE-TEST car inspection. He literally refused to give me my car keys back, and then threatened to call the police if I didn't pay him, when I ALREADY PAID. This guy doesn't abide by the state laws and is seriously BAD BUSINESS.
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July 2021 by David G.
As an update to this review I would note that the owner was very responsive to my concerns and actually drove to my home to refund the full price of this last repair. He was very apologetic for the misunderstanding about the quoted price and wanted to show his appreciation for our patronage. Maybe we'll give it one more shot. Here is my original review: "I have used Cichy's twice before for routine work like changing trailer tires, and my MIL used them for a muffler replacement. Both times, during the COVID pandemic. The service and cost was HORRENDOUS. In fact, it took them a month and constant prodding to get the tires done. So when my MIL needed a new gas filter I was hesitant to use Cichy's but figured I'd give him one more shot. I called ahead for an estimate, gave the car make model and year and part needed and got an approximate cost of $45-$50. My MIL was there for two hours because they didn't have the part after saying they'd order it ahead. And they charged her $108 for a 15 minute filter change. " Not sure who quoted that original price but in the end the owner gave my MIL a free repair, which was not requested, but was much appreciated.
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May 2021 by Jesse Camp
My experience witg them was very convenient and simple!
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May 2021 by Yarlyne “Gilly” Figueroa
They did a great job on my car
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May 2021 by Rob jones
Always great service.
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January 2021 by Larry Holmberg
Cichy's listen to the client and there car. Been working with them for 30 years.
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January 2021 by Ted Shagory
Professional, fast, fair and great service
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November 2020 by J Fuller
I've been getting my truck inspected there for the past 9 years.
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August 2020 by Cassandra Chicoine
Highly recommend! Had new front brakes installed by a different auto repair shop in North Adams. The next day on my drive to Northampton one of my brakes began to rattle so loudly I was afraid the new parts I just paid for were about to fall off as I was driving! Pulled into the first auto repair shop I could find, which happened to be Cicky's Garage. They immediately took my car in to look for the source of the rattling and were able to find the issue and fix it in less than 15 minutes. They didn't charge me. They were also very kind and helpful by explaining that the issue was missing caliber bolts. If I ever move to this area, I'm taking my car here!
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August 2020 by John Lloyd
I had a bad experience Chichy's. My daughter had a breakdown driving my car and it was towed there. They told me I needed a new alternator and starter. I told them I'd get back to them in the morning. I called back the next morning after verifying both parts were still under warranty, and told them I was having the car towed back to a local garage that had serviced it (Pelham Auto, highly recommended). They told me they had already replaced the alternator, so I paid them $600 for the work and asked for the alternator back so I could get reimbursed for it ($250).They charged me another $25 for it. Later they called to say they had given me the wrong alternator, and drove all the way to Pelham to swap it out of my car where it was being worked on. When I returned the alternator for reimbursement I was told it was not the alternator that had been installed, and that the case marks had been burned off. So Chichy's got my $600, and probably another $250 for the one they replaced under warranty.
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June 2020 by chip kloc
Fantastic nostalgic garage
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June 2020 by Timteo Soto
Great service
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March 2020 by Domenic O'Connor
Best service! Great location! They do uber inspection for $15 ! Great deal!
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February 2020 by Brian Anderson
If I could give more stars I would. The team at Cichy's is next level. They are so quick and respectful. John and the rest of the team goes above and beyond to make sure that you understand what they are doing and charge a more than fair price! I have taken many cars there and recommend them to all of my friends and family. If you're looking for a good mechanic look no further. It may seem like a bit of a drive but I promise you it worth it. They are the best in Western Mass!
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December 2019 by Ryan Kincade
Great service, reasonably priced, quick
