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“Colleen goes above and beyond. I appreciate her charming personality and quirky nature, it balances out the lameness of USPS. She's a hilltown gem. Thanks for being awesome Colleen. We love the post card collection and appreciate how attentive to detail you are and how you always have a friendly word to offer and a kind hello. Truly feels like a neighborhood place as a result of Colleen's hardwork.”
“I live in an apartment building and we have mailboxes for each apartment. When we get a package, the mail person puts a key in our mailbox. I get informed delivery and it said that my package was delivered in at mailbox.
My key was not in my mailbox and I was a little confused, but it was not there. I called up the post office in Northampton and spoke to a very pleasant postal worker. The postal worker reached out to the letter carrier and they returned to my apartment complex within an hour to give me the key in my box. I think that the United States Postal Service went above and beyond, and I could not be happier with their service. Thank you very much USPS.”
“I recently had to send a package internationally and, honestly, I was a bit unsure after reading some of the older reviews. But I’m so glad I went anyway — my experience couldn’t have been better! Keegan at the counter was friendly, patient, and genuinely helpful. He took the time to walk me through the best shipping options, answered all my questions, and made the whole process easy and stress-free.
But I have to say — even more credit goes to my regular mail carrier from this same post office. Tyler is always on time, polite, and clearly the kind of worker, who adds more to the job than the job adding to them. Rain or shine, he delivers with consistency and care. His reliability and professionalism really stand out and deserve recognition just as much as the great service I received in person.
Huge thanks to Tyler and Keegan — it’s people like this who make everyday interactions a pleasure.”
“If stamp collecting is your thing, than this is the post office for you! They have an excellent selection of current stamps, and a decent group of slightly older stamps. If you're looking for a specific newly released stamp, and other area post offices are already out of it, try the Florence Post Office.”
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“Some of THE hardest working postal carriers and clerks in the business. You won't find anyone else in the postal service who puts in the same amount of time and effort as the people here. Even with people screaming in their face, they still perform their jobs to the best of their ability.”