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July 2023 by Mary Sheehan
I was visiting Williamstown yesterday and stopped in this shop. Great selection of hiking gear and outdoor clothing. I bought an insulated travel mug. The BEST part of the experience was happening upon their smoothie bar right in the store!!! I ordered an acai bowl and it was the best bowl I have ever had!!! Fresh ingredients...no junk/sugar added....delicious!!! Thank you thank you!!! A healthy acai bowl is hard to come by!
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July 2023 by syd farrar
High end and pricey store. Not for AT hikers.
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April 2023 by Sally Martin
Adorable store with helpful and knowledgeable staff. Quality merchandise. A fun place to shop in a charming village.I purchased ON shoes over 6 months ago. I needed a copy of my transaction for a warranty issue. Amy emailed a copy within a day of my request.That’s excellent costumer service!!!
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December 2022 by Bob Harris
Great selection of high quality products for all of your outdoor equipment needs. Personable and knowledgeable staff ensure a productive, pleasurable experience.
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September 2022 by Dave C.
I have been shopping at Natures Closet since it was in Bennington. I followed it to Williamstown when it moved and have seen numerous ownership changes. Somehow, the store doesn't think it necessary to distinguish between mens and womens apparel. Many womens athletic clothes don't use numeric sizes anymore, using S, M, L. It can be difficult to recognize that one rack has mens and the next one womens This morning I went there to get some shirts and a fall jacket. My shopping was interrupted by a saleswoman who asked me if I was looking for mens clothes. This after I had been in the store for a good ten minutes, mistaking some racks for mens and vice versa. I said I was. She then proceeded to try to explain where the mens clothes were. I didn't quite understand her and needed clarification, what racks are for men? For some reason, she took umbrage at my confusion and replied dismissively about one side of the store being for men. I asked if it included the wall racks. She said the right side of the store was for men, giving me the impression that helping me was low on her priority list. When I said, of course, all stores are men on the right and women on the left, another saleswoman chimed in with an "I beg your pardon." So I repeated myself. I had two shirts worth $200 in my hands and had come in prepared to spend at leadt that much, but after the attitude and treatment I received, I decided to buy what I had and leave. At the counter the saleswoman folded my shirts and then just stuffed them in the bag. I've been shopping here for nearly twenty years. Never again and I will tell everyone who will listen to me about this experience. Shabbiest treatment I've gotten from retail in decades.
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September 2022 by Kate Killion
I'm an AT thru-hiker who had a shoe blowout shortly before passing SOBO through the area. A gamble was taken to call right before the store's closing on a Sunday and the woman who helped me out was super understanding. I cannot thank them enough for helping me get a new pair of shoes!
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August 2022 by Kate Riley
I'm an AT thru-hiker who had a shoe blowout shortly before passing SOBO through the area. A gamble was taken to call right before the store's closing on a Sunday and the woman who helped me out was super understanding. I cannot thank them enough for helping me get a new pair of shoes!
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October 2021 by Dare Chammings
I love this woman-owned shop! Staff is friendly, knowledgeable, and have an eye for style! They have all one needs for outdoor adventures, offer a lovely gently used clothing section for those on a budget, and they even have a smoothie bar (delicious!). I'm a very happy customer.
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October 2021 by Susan Hogan
Awesome woman owned store with an amazing selection of quality clothing and footwear. All the best brands including Patagonia. Great selection and personal service. Can order things if not in stock. Friendly and courteous employees that people just come by and say hi to because they are so nice. A smoothie shop is part of the store. A real gem in Williamstown!
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October 2021 by Childsy Art
Love it here! I can always find something for a birthday or Father's Day gift for my husband, running shoes for the family, fall boots, and a special treat for myself when the new season's stock comes in. Love the Prana and Patagonia selections in particular. We are so lucky to have Nature's Closet in our little town!
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October 2021 by Tamara Stephens
Always a great shopping experience. Wide variety of merchandise and excellent customer service. One of my favorite places to shop. Many of my favorite clothes and shoes have come from Nature's Closet.
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October 2021 by Barbara Hirsch
Horrible customer service experience this summer. Bought almost 500 dollars worth of shoes there. One pair was a lovely pair of leather Taos sandals. I was on a walk and they received a light sprinkling of rain which left tiny dots of rain stains everywhere. They never disappeared. Returned to store and they held on to them so they could reach their rep. I had to leave as was vacationing in Williamstown when this happened. They kept shoes with them and never offered a resolution. Fast forward to September I called them and left a long message. No one returned our call. I had to ask a family member to stop by and help me out. We were told leather shoes should not be worn in rain conditions. As if one should walk in rain boots at all times to avoid being caught in the rain. Leather shoes are meant for walking and the occasional rain shower. If these could not withstand rain, vendor should have alerted us prior to purchase. They angrily and rudely treated the family member. They have lost my business and also that of my whole family who lives in Williamstown. Beware.
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October 2021 by Nellie McLear
Natures closest is the best store they have whatever you need for any season it’s so clean and everyone is so nice! Beautiful location and great prices !
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September 2021 by L S
Came to exchange a pair of Darn tough socks and buy two pairs aswell as shoes but left without making a purchase as they wouldn't exchange my darn toughs ill go to an outfitter that cares about thru hikers Thanks. Also a very limited selection.
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May 2021 by Richard Salmonsen
The best!
