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November 2025 by Rob Falk
The communication and scheduling is terrible. They kept sending me conflicting information about drop off and pick up dates. I had to waste tons of time waiting on the phone to straighten things out and/or to be told to ignore the texts, emails, and website info. The sales rep said no problem with where I wanted the Pod to be delivered. The pod arrived facing the wrong way and the driver couldn’t place the pod where it was supposed to go. The driver said the salesmen always lie. Pods added to the stress and anxiety of moving. I would not use them again.
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November 2025 by Mama Lion
Excellently run company. I highly recommend.
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November 2025 by David Hayes
Worst container storage solution company.
Damaged my property and refused to pay for the damage. I will never use pods again. Ever!!
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October 2025 by Darrin Farnsworth
So convenient and simple. Great experience all around
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October 2025 by Faith McDonald
Todd was very patient and knowledgeable. He helped us figure out the best placement for our pod.
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October 2025 by Steve Naylor
The team delivered and picked up 3 different units for us. Everyone was very responsive and communicated very well. Took time and care to ensure things were done correctly. A+
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September 2025 by Karen
Both drivers (delivery and pickup) were friendly, competent, and easy to deal with. No attitude issues, which is great!
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September 2025 by Jim From MA
I used them for temp POD storage of furniture during renovation. Really easy to order and schedule online. They come on time and provide lots of communication.
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September 2025 by Adrian Pineda
Frank Ortiz did a great job placing the POD exactly where we needed it and minimized disruption to our yard. Lots of helpful advice. Would use again.
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August 2025 by Tammy Dupont
Pods never disappoints!! Great experience and would highly recommend!!
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August 2025 by Mark Bostley
We have had good experiences up until now until yesterday.
We are moving and the pod was to be delivered yesterday. We were given a 3 hour window, have everything packed, staged, hired help arrived… then “Something happened”, the delivery window was nearing an end at 630 pm, which is after the managers at the Wilmington MA facility apparently go home and switch off for the night. We never got a call from the driver or anyone… called customer service who said that the pod wouldn’t be delivered and that there is nothing they can do to reschedule the delivery or give us an early morning delivery time. WE PAID THE MOVERS BECAUSE THEY WERE HERE AT THE TIME PODS SAID WE WOULD HAVE A DELIVERY and sent them home. Now we had to wait all night but again the morning we were not given a delivery time so we called customer service… they can not get through to anyone at the Wilmington MA facility and again can only say that maybe the pod will be delivered by 630pm today. Keep in mind we are MOVING and the lease ends TODAY our stuff is sitting outside and there is, of course, now rain in the forecast for the afternoon.
No show, no call, an attempt to help from customer service but can not do anything if the managers at the Wilmington MA facility send every call to voice mail.
Mistakes happen, issues arise, fine… but now you need to help resolve the issue and no one can help us.
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August 2025 by Tom Scheidegger
drop off driver was great, I was not there for the pick up, but I was told they did a good job
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August 2025 by Ann Thomeczek
The beginning and the end of the experience was satisfactory but getting to that point was beyond difficult and I had to make at least 5 different phone calls to get my pod delivered on time.
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August 2025 by Monica Adler
Drivers communicated well, were friendly, and accommodating!
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August 2025 by Brent Mayo
I just wanted to give a shout out to Angelo O. at the Wilmington, MA location. I had two PODs delivered and one of the drivers claimed he couldn’t face the POD door in the direction I requested. Angelo delivered my second POD and before I could even say anything about the first POD - he questioned why the previous driver positioned the door in the wrong direction. He proceeded to perfectly place the POD he delivered then repositioned the first POD. Fantastic customer service.
