Citizens Bank offers convenient local branches and great sign-up bonuses, but their everyday interest rates are quite low. Customer service can be frustrating with long hold times, and their new mobile app feels buggy. Fine for basic checking, but look elsewhere for high-yield savings.
January 2022
Jamie and Kim are great. I actually drive out of my way to go to this branch specifically because their service is awesome.
May 2021
They have the most knowledgeable and friendly bank staff I have ever worked with!!! New accounts can be opened here in minutes!!
