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July 2024 by Carolyn Flaherty
Great PR and Staff always willing to help when asked with smile.
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June 2024 by I
Worts CVS I ever been to the service is horrible the workers are not kind and tell me why I went to take my passport pictures and the girl that wears glasses and has straight hair told me that the passport pictures are 19$ when they’re not my sister went to cvs yesterday to take her passport pictures and the price of the pictures suddenly changed she had to pay 18$, so from what happened the girl basically stole 1$ from me I understand that it’s only one dollar but there is no good reason to be stealing money from ur costumers, overall I hope that the girl that wears glasses and has straight hair understands that what she did is wrong and not acceptable.
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March 2024 by J. McGeary
Store's got what I need, but apparently they've decided that nobody in Winthrop is trustworthy. The laundry detergents and dishwashing liquids are in locked cabinets because I guess too many people were walking out the door with 96 ounce bottles of Tide under their jackets. I love shopping at places that treat me like a criminal by default.
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March 2024 by Meghyn Surels
I only gave them a 1 star because I had no option to rate them a zero!.
As someone who has been a custsmart of CVS as well as a customer of CVS pharmacy department for well over 20 years, and been to countless locations, This is by far the WORST location I have ever encountered.
Front end employees Are either impossible to find for assistance or they have an attitude or they refus3 to ring you up and make uou go to self serve register.
The pharmacy dept is HORRIFIC. it takes days to get a script filled and when. It us finally ready for pick up, you have to wait in line for well over 45 mins due to zero help or interest in tending to customers.
Every time I am finally able to go there and I'm able to reach the front of the counter without leaving out of pure frustration, It's been so many days that I've already put my prescription back on the shelf and I am then forced to sit and wait again which I wind up losing my patients and leaving the store telling them I'll be back and I just don't go back From forgetting due to my frustration.
The head pharmacist is rude and unpleasant. I have reported her to corporate Several times the last time due to her scolding me and actually raising her voice to me like a child in front of all the other cistomers in line because I accidentally provided an expired license to pick up a medicine thag requires an Id.
She yelled in front of a line of customers thag she would be placing a note on my account thay they are not to accept a invalid ID for narcotics. While yelling NARCOTICSin the store.
I left in tears from pure embarrassment.
I have not stepped food in there again since that incident. That was 3 weeks ago. I had to switch my pharmacy all together and now have to travel by subway 1 hour into Boston to get them filled at my Dr's clinic to avoid CVS due to their unprofessional staff. The manager of the store is no better. I had required assistance looking for an item and he made sure to let me know that my requesting assistance was definibetter. utting him out of his way and bothering him.
I think the entire store needs to be refreshed with new staff who at least smile and have bit more pleasant attitudes to serve them customers.
Cvs needs to do beter.
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March 2024 by Danny The Truth
That pharmacist is totally miserable. She's rude and short with customers. She should take a couple classes in manners. Looks like she hates her job. A smile wouldn't hurt every once in awhile or a greeting. The rest of the staff is great.
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March 2024 by Kelly Cox
In nearly 5 years, I have yet to have an easy, successful transaction at the CVS on Woodside that didn’t require multiple trips. It recently took 4 days to get a very simple antibiotic ointment filled. It would have been shocking had experience not taught me to keep my expectations so low.
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March 2024 by Dan G.
This store strives to fail. Their pricing is never right, there's no one to talk to and they are miserable and unhelpful. Today, I go in for a common antibiotic which they're out of stock abd do not offer to help me find it. Here I am, sick, standing on this line for 20 minutes to be told they're out of stock. This huge company can't figure out how to notify someone that they're out of stock of penicillin??
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February 2024 by Alan B.
Pharmacy cashiers are nice. 99% of what happens behind them is a nightmare. I was stunned Yelp shows 2 stars for this store - that's too high. Pharmacists act like they don't care. It's obvious there's no competition nearby. Seek alternatives if you can.
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February 2024 by maria cammarata
Last 4 months they gotten scripts wrong or weren't ready after being called and said ready the service here has gotten bad
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February 2024 by Kevin Ryan
I was taken aback this evening after picking up a prescription at the Woodside CVS pharmacy. I was barely greeted by a young girl behind the counter with zero customer service skills. Normally I wouldn’t care but her absolute lack of knowledge and level of disregard for me and the elderly woman behind me was baffling..My prescription had been filled with an error and I had to ask the individual “helping me” to check on the matter for me and she basically stonewalled me and simply read from the label I was already holding..This girl is not a pharmacy but is a regular front end employee who had obvious been placed back there to help…This was the breaking point for me as she’s already proven to be unhelpful in her her normal role as I’ve witnessed her driver customers out of the store first hand…She’s young, possibly high school age, with long dark hair…avoid her if possible… unfortunately many retail establishments are so hard up for staff that they’re not screening anyone who applies
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December 2023 by Dawna Laidley
It’s a very busy pharmacy. CVS is a huge company, so why not employ two pharmacists?
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August 2023 by Giovanna Locatelli
I really like aldi because there you can always find the products we need at great prices and great service. I strongly recommend
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August 2023 by Marie Feudo
I believe this is the third or 4th time I’ve been to the CVS on WoodBridge Street in Winthrop,Ma.Truthfully, I have to say that this store put a great team together!This is the first time I’ve been to a CVS where the coupons and discounts were all applied ….and….. applied correctly, very important to a senior citizen, especially when paying $10 for a Carepass each month !( I don’t think there should be a chargefor the Carepass….. it is sort of likecharging for parking at a Casino).I was impressed that the employees, including the manager were all professional and helpful.However, I was most impressed by a student named Julian. He would be an asset to any store location, or hospital when he gets his pharmacy degree. Julian is the role model of customer service… knowledgeable, friendly, smiling, efficient and helpful. Personality plus ….& I’m not exaggerating.I have taken the time to write this review because I’ve been very disappointed in other CVS locations in the last three or four years and have looked for alternatives frequently.However, I will come back to this CVS location given the great impression that they have made on me thus far.Marie
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July 2023 by Leon
Closest CVS to my house and it’s pretty damn chill
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May 2023 by philip spaulding
They have rude employees NF pharmacy employees are just as bad ???????? Walgreens has so much better what a mistake I did leaving Walgreens I am going back with a big smile on my face you should really get your s*** together
