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November 2023 by Cynthia Steg
He charges alot a had one tire fix way to high
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October 2023 by Reagan DeSantis
Jimmy is amazing, and all the mechanics are wonderful. Anytime I drop my car off i know i can trust them and they don’t rob me of all my money. Expert auto is very reasonable, fast and thorough. Thank you Jimmy! <3
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September 2023 by Kenzie Vanstippen
Highly recommend! I have been coming to Jimmy and Expert Auto for 2 years now. As someone who doesn't know much about cars and who has also been taken advantage of from Valvoline and other places, I was hesitant to find a mechanic who I could trust. I have had many problems with my car because she is very old and each time I have brought it to expert auto where they gave me accurate diagnosis and fair prices. Even when my car was no longer fixable and needed to be junked they made sure I had the information to get the best quote from a junkyard. Thank you for all your hard work to keep my 2008 running for as long as she has!
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August 2023 by Debbie
I honestly can't say enough good things about Jimmy and his great mechanics! I have been going there for a few years and my daughter and her boyfriend have brought their cars there too.When other mechanics can't find the problem, they always do.So, I guess that's why I feel a little disappointed that Jimmy has been ignoring my calls to repair my wipers, even though they were under warranty. I called for 3 weeks with no answer and he told me he was on vacation. Yet, when I called 3 times in one day and he didn't answer, I drove over there and he was there. I guess you could say I was more hurt than disappointed because that is so not like him. And it honestly wouldn't be that big a deal, except this year has been raining......no pouring, every other day, and my wipers are extremely dangerous when they stop in the middle of my windshield while driving on the highway!Anyway.......this is not a negative review by any means. I just had to vent my frustrations.
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May 2023 by Marie Wynne
Jim and his crew can be trusted. I have never come away dissatisfied and I have been a customer for over 20 years. They handle everything from changing a directional light to major repairs. About the only thing they don't do is air conditioning!Services: Electrical repair
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May 2023 by omg klee
Busy little shop!I came here for an inspection. I'm new to the area and struggled to find reliable places, I got scared by most of them.Jimmy is busy but kind. In and out in under an hour and there were plenty of people in front of me!I'll be bringing my car here for anything it needs!Important note: Cash only for inspections, its currently (April 2023) $35 for an inspection.Hope this helps you make a good and solid choice! :)
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April 2023 by Alex Pearlstein
Recently, I took my car in for an inspection sticker. I was in and out in no time, and the staff was very helpful and informative. They even checked my fixed my tire pressure for free after I got my sticker. The mechanic who checked my tires was just friendly & chatty as he performed the task at hand. Didn't grumble once.Aside from and before that; I was also impressed by the way the staff treated the other customers. They were all very friendly and welcoming, and they seemed to genuinely care about helping their customers and spoke to them like neighbors.I only went in for a sticker but, if you have some bad luck with your whip in the area, I would highly recommend Expert Auto to anyone looking for a reliable and trustworthy auto repair shop.Services: Tires
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February 2023 by Aubrey Duke
Very smooth and well ran operation. Nice customer service. Busy spot, they've got a steady flow of satisfied customers coming & going all day long. Would recommend.
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January 2023 by Alejandro Vasquez
Good people here. Honest and reliable. Great work.
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January 2023 by David Houghton
I wish all trips to the auto repair shop were as smooth as this place.
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October 2022 by Niki Ruttan
Friendly people, quick service!
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August 2022 by Susan R.
Jimmy & crew are the BEST ! Try finding an honest mechanic these days - these guys are amazing ! Been going here for about 20 years ! They keep my car in the best shape it can be - Thanks so much Expert Auto
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July 2022 by John DAiello
Great service. No issues. Jimmy is great to deal with. Will be back for service for my Lexus babies.
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May 2022 by Diana S.
Moving to East Boston, I had no idea where to bring my car and was concerned I would get overcharged for repairs. Friends of mine who are from Winthrop suggested that I go to Expert Auto, so I tried them out when I needed a state inspection and again when I needed a tire replaced. They have been fair with pricing, (like I was actually shocked that I didn't have to haggle or question the price they were giving me) and have been great at communicating what my car needs. When I have brought it in to see what is causing an issue, they repair what is necessary and don't go overboard just trying to make more money. The staff has always been friendly and helpful when speaking to them on the phone. I have been dropping my car off with a key outside of business hours and picking it up after hours since I work M-F 9-5. I always receive a call with updates and a price estimate the next day and can usually pick up my car the day after that. I trust Expert Auto to do a great job with repairs, at a reasonable price and will continue to use them as my mechanic and suggest them to friends in the area!
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March 2022 by Eric Keith
Best mechanics I’ve ever been to, been going to them since I first started to drive 10 years ago. Very honest and reliable - no matter where I live in MA I’ll always bring it to them.