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August 2025 by Johan Guerrero
Great customer service
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March 2025 by Alex Pearlstein
I can't express how much I appreciate and trust the USPS location inside the Michaels mall in Winthrop. This small postal outpost is a true gem in our community. For reliable mail services, package shipping, and general postal needs, this is my go-to spot. The staff here are consistently friendly, knowledgeable, and efficient. I've sent numerous priority mail packages, purchased stamps, and even handled some complex international shipping requests, and they've always provided excellent service. My packages always get there safely and lightning fast!
What truly sets this location apart is the level of customer service and the sense of trust they instill. I’ve never had a single issue with lost packages or mishandled mail. The staff are always ready to answer my questions and offer helpful advice on the best shipping options. They handle everything with care and professionalism, which is incredibly important when sending valuable or time-sensitive items. The convenience of having a full-service post office within the mall is also a huge plus. The location is easily accessible, and the hours are convenient. Whether I need to send a first-class mail letter, ship a parcel, or simply buy postage, I know I can rely on them.
The local post office is a vital part of our community, and this branch exemplifies everything that's good about the USPS. I trust them implicitly with my shipping needs, and I genuinely appreciate their dedication and hard work. For mailing services, shipping services, and peace of mind, this Winthrop USPS location is top-notch. I highly recommend it to anyone needing a reliable and trustworthy mailing location. They are a vital postal service for the residents of Winthrop. This is a five-star post office experience. I feel so grateful for their postal workers and their commitment to our community. I know my mail and packages are in good hands, after all they took an oath to complete their rounds. Thank you!
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March 2025 by Michael O'Mara
Usually long lines and super slow 🥱
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February 2025 by JB F
There was no one in line so no wait time. The gentleman behind the counter was friendly and courteous. You can't really ask for more than that
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September 2024 by Tamara Collyer
Excellent customer service!!
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March 2024 by Al Sieffert
The ladies that work there are super nice. The one guy that works there is very disgruntled and probably one of the worst employees I’ve ever encountered. He has no concept of customer service and asks a lot of ridiculous questions like what’s in the package, you can’t mail that, it’s too big, etc… Even though I’ve been doing it for years and there’s nothing that says I can’t. He is very confrontational, and should be terminated for sure. If it wasn’t so close, I would never go there and probably will end up going somewhere else because of this one guy who is the most annoying/worst employee I’ve ever seen of any establishment.
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October 2023 by JLee T
It’s 8:43am on a Wednesday, supposed to be open at 7am and the doors are locked! Come on, do better! There’s so many people waiting because she’s supposedly coming in in 15 mins.. every single person is saying this happens all the time and trying to get answers does nothing. Do better. Respect peoples time.
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October 2023 by Forthelove ofsomething
Given this too many chances. It’s after 9am and it’s closed when it should be open at 7am. And the lady is so rude.
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September 2023 by Dom AAA
Have had numerous issues with this facility and the level of care they show customers. If you use this place, do not come with high expectations. Will not call out anyone specifically, but truly frustrated - used them for the final time.
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August 2023 by Storm Bishoukun
Regarding July 3rd, 2023.The guy was handling the entire store front on his own and was incessantly rude, as well as point blank lying to my partner about the policy on necessary identification for a Post Office box, which is guided by a federal standard. As common sense psychologic the official USPS website and every other basedFederally based institution, Primary identification, which is much more strict than any other form of identification, can in fact be used for Secondary identification.
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August 2023 by glen raddi
Supposed to close at 5 not 3:45
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July 2023 by bishoukun “Storm” Sandstorm System
Regarding July 3rd, 2023.The guy was handling the entire store front on his own and was incessantly rude, as well as point blank lying to my partner about the policy on necessary identification for a Post Office box, which is guided by a federal standard. As common sense psychologic the official USPS website and every other basedFederally based institution, Primary identification, which is much more strict than any other form of identification, can in fact be used for Secondary identification.
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May 2023 by Cheryl Chamberlain
I have not received any mail for 7 days now have put in multiple reports for duglas st Winthrop nothing has been done someone is not doing there job my next step is calling the news station every call i have made went unnoticedI have also called consumers affairs
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October 2022 by Matthew Salamilao
There were two guys working when I visited today, and they were both very helpful setting up my PO box and mail forwarding! There wasn't much of a wait. Nice little USPS location.
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August 2021 by Richard W.
Great service ,These guys are the best. Under paid and over worked . They go well above and beyond call of duty. They just do so much more than just their jobs. I see my mail man putting out the The trash and shoveling a path for the senior citizens.I could go on for hours on what these things this man has done for everyone in and around town. I have lived here for 50 years in my house His first name is Donnie.
