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June 2024 by Ashley Alvarado
Terrible customer service and Anthony is not educated to talk to clients. Use foul vocabulary.
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May 2024 by Shaun Hespelein
Customer service and management are very helpful and knowledgeable. Julian helped us with an upgrade on a very old trade in and we got a great deal! Would recommend!
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January 2024 by Kevin Parlee (ProbablyAFK)
5 star for staff. 0 star for no inventory . I round down
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November 2023 by Robert Provenzano
Andrew was extremely helpful and patient.
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November 2023 by Ryan Maguire
Sales Representative, Andrew, at the Woburn store was extremely helpful and assisted with ordering the exact phone I wanted. I was in and out of the store within 10-15 minutes.Thank you, Andrew!
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November 2023 by Julie Baglione
So very satisfied with the way my needs were meet. Both the sales person and manager very very friendly, knowledgeable and helpful!!
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November 2023 by Kate Williams
Amazing customer service and attention to details! Highly recommend Andrew & Jenniffer !
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November 2023 by Vera Bebezas
The Woburn location was super helpful! Very patient and kind!! 5/5 stars
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September 2023 by Zeze Nascimento
Excellent
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September 2023 by Dannah Kourbetsos
Went to store to get a replacement Sim card that would fit my home service. When I got home, I couldn't get it to work. I, also, received a text thanking me for enrolling in At&t home protection. I never even spoke to the associate about the home protection plan. He added it himself. I've been with AT&T for years and have never had an issue like this.
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July 2023 by M Sheldon
We came in with an issue created by a different AT&T store that caused my son’s new phone to not operate correctly. CHRISTIAN and NORMAN were extremely helpful, and they identified the issue very quickly and resolved and tested the phone with us in the store to show that it was fixed. They also noted our account with additional details to help us solve another issue with a phone customer service rep (minor billing issue). They were very clear in their explanations and what they were doing to resolve the issue. I will be coming to this location for my upgrades and new devices going forward. They know what they are doing, and do it well.
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July 2023 by Ann Morris
Very good experience. I made an error in coding on the email you sent me
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July 2023 by Michelle Hanley
Great experience! Thanks for the help!
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January 2023 by Matthew Sheldon
We came in with an issue created by a different AT&T store that caused my son’s new phone to not operate correctly. CHRISTIAN and NORMAN were extremely helpful, and they identified the issue very quickly and resolved and tested the phone with us in the store to show that it was fixed. They also noted our account with additional details to help us solve another issue with a phone customer service rep (minor billing issue). They were very clear in their explanations and what they were doing to resolve the issue. I will be coming to this location for my upgrades and new devices going forward. They know what they are doing, and do it well.
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January 2023 by M F S
We came in with an issue created by a different AT&T store that caused my son’s new phone to not operate correctly. CHRISTIAN and NORMAN were extremely helpful, and they identified the issue very quickly and resolved and tested the phone with us in the store to show that it was fixed. They also noted our account with additional details to help us solve another issue with a phone customer service rep (minor billing issue). They were very clear in their explanations and what they were doing to resolve the issue. I will be coming to this location for my upgrades and new devices going forward. They know what they are doing, and do it well.
