Lawless Motors is a dealership known for its strong focus on customer service, vehicle expertise, and quick, efficient repairs. Customers frequently mention the friendly and respectful staff, especially highlighting individuals like Christine, who understood customer needs and handled issues correctly the first time, often on the same day. The dealership's team is described as knowledgeable, providing honest advice tailored to each customer's situation, whether for repairs or vehicle purchases. Test drive experiences are positive, with staff like Albi making the process smooth and courteous, allowing customers to test drive vehicles and follow up afterward. Although some customers may not make a purchase immediately, they appreciate the dealership’s responsiveness and follow-up communication. The sales team, particularly Kyle, stands out for his excellent communication and honesty. Customers praise Kyle for listening without pushing, taking responsibility when issues arise, and making efforts to resolve misunderstandings. His attitude is seen as a significant asset to the dealership, and customers feel he genuinely cares about their experience. While most reviews are positive, one customer faced some complications with financing, but even then, Kyle’s professionalism helped turn the situation around. Overall, Lawless Motors is recognized for its friendly staff, knowledgeable service, and commitment to customer satisfaction, making it a reliable choice for both repairs and vehicle purchases.
Christine made all the difference. She understands customer service and was sympathetic, and respectful of my time. Despite the issue it was done right the first time and the same day. So if everything goes haywire on you it may just be the CAN BUS!
June 2023
Excellent customer service. Extremely knowledgeable with vehicles and can give you the best advice that works for youServices: General repairs & maintenance
July 2021
They did a great job repairing my tire when I was in a bind. Am going back for some repairs to my axle
