MobilityWorks is a leading provider of wheelchair accessible vans, wheelchair lifts, and other mobility solutions. Through their national network, they offer a large inventory of vehicles and equipment to help improve the mobility of their customers. Customers appreciate MobilityWorks' personalized approach, as they work closely with each individual to find the best solution for their needs. The staff is described as knowledgeable, caring, and dedicated to ensuring a positive experience. One customer noted how the team, especially Andrew, patiently answered questions, provided thoughtful advice, and made the process stress-free, even while coordinating remotely. Reviewers highlight the excellent customer service they received, with staff going above and beyond to support customers. This includes providing information on the adaptive driving process, arranging assessments and lessons, processing rebates, and arranging timely equipment installation. Customers feel the team truly cares about their wellbeing and making their mobility journey as smooth as possible. In addition to the personalized service, customers appreciate the convenient amenities at MobilityWorks locations, such as free Wi-Fi, restrooms, and coffee while they wait. The staff is consistently described as friendly and helpful, providing excellent service and inspections. Overall, MobilityWorks is praised for their expertise, compassion, and commitment to helping their customers regain independence and ease through their mobility solutions.
I had an excellent experience renting a wheel chair van. The van was very nice. It had an electric ramp and was quite large.
August 2023
In for a diagnosis. Appears the problem can easily be solved! Timely service!
March 2023
I want to thank Jason Howson at Mobility Works in Woburn for his five-star service on my wheelchair van. I purchased the van from them last fall and the staff at MW has shown nothing but kindness and dedication toward insuring that my van is safe and functional! God bless you all!!! Martha
