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March 2024 by Heather Paradis
My go 2 places! I had nothing but great experience from them! Great staff! They always got my custom orders when I needed. THANK YOU!
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February 2024 by Yorelis Deleon
First time ever going to this shop. I came right after my shift at work and was pleased with the customer service I received great people and found everything I was looking for no problem ??
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February 2024 by Noel Mcginley
best quality stuff if your looking for a good smoke shop go here best in the business and good customer service
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January 2024 by Kayla Boyd
Hands down best smoke shop around!!! Mike is amazing!!! Make sure you come here for all your smoke and vape needs!!
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January 2024 by stephanie
Best prices!!! Best customer service !!! Mike and Joslyn are amazing!!!! There is no other vape/smoke shop I would go to. They are kind and understanding and they even make special orders if you need something they don’t have!!! Check them out!!!
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January 2024 by Edward Berberian
First off the customer service provided here was absolutely excellent. I would advise anybody who is interested in. Vaping To talk to Mike he was very friendly and he was very accommodating. I finally found a new vape shop and I’m so happy.
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November 2023 by Mark Musto
I dropped my vape on the ground and smashed the tank. I had spare glass for the tank but had lost my mouthpiece. The owner of the shop is very friendly and knowledgeable and was able to get me going again in minutes. I'd definitely recommend and will be returning for all my vape needs
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November 2023 by Mike Jones
I went to four different vape shops in the area, looking for a certain handheld 510 vape. Every location had said item except the prices were inflated. Not this location. I looked around. Everything is actually much cheaper than other vape shops in the area. Highly recommend.
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October 2023 by Brendan Corsino
A great place to buy any smoking or vaping products. The owner Mikey was super helpful and cared about what I was purchasing. Highly recommend to anyone wanting an excellent customer experience and super friendly service.
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July 2023 by Kandi Sergi
New Edge is the only vape shop that I go to. Each time I’m in there I go to see Joslyn. She’s amazing and really knows how to handle her customers. I’ve know Mike the owner for many years as well and he has always been such a great help with recommendations. Overall the shop and staff are amazing and I highly recommend them to anyone I know regarding their needs for vape stuff and in general smoke supplies.
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July 2023 by Joel Torres
Great store with lots of options and the girl behind the counter is very nice and knowledgeable about the products and vape laws
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July 2023 by L T
Average. The young lady was very friendly and well educated on the laws for vapes where she lives and in the surrounding states.***Flavored vapes are not sold in most of the New England areas. Come prepared.***
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July 2023 by Laura Coutinho
Great design, friendly staff, very competitive prices. The owner knows what he's talking about and doesn't try to penny pinch, just give genuine info and stand by his products and services. Would definitely recommend
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July 2023 by Ja I.
It took years to use up all the e-liquid I'd hoarded following Charlie Baker's vape hysteria. When I looked up, everything had changed and I was concerned. Previously, I had purchased everything online, but new regulations had complicated things. At the local shop prices were high and all they had was stuff I didn’t even want. I looked on reddit to see if I could mix my own, but finding what I needed from reputable sources and then maybe screwing it up in the end wasn’t worth the risk. Time was running out and I did not want to find my nicotine in a cigarette again. At last, I checked the reviews on google, and while Woburn isn’t next door, the reputation Mike has cultivated speaks for itself and I’m so glad I gave it a chance. It’s true: this is the place to be. I appreciate the honest, compassionate, informed customer service I received from each person I’ve interacted with at New Edge. Each time I’ve been in Mike has gone far out of his way to make sure I am set now, and in the future. Top quality e-liquid at a great price. Until next time. Thank you again!
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May 2023 by Barbara Parrino
I love this store! It has an extremely friendly atmosphere, and the staff and service are excellent! They are above average, and if you have ANY questions, don't hesitate to ask because you will get an honest and accurate answer. And they sell art and other swag! I'm telling you that whoever sees this needs to check out this store. It has smoke/vape/CBD/gear/apparel and accessories.