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November 2023 by amber pagano
Best bank
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August 2023 by January Dumerjean
I recently had the pleasure of receiving outstanding service from Gardy, a representative at Rockland Trust Bank, and I wanted to share my experience. From the moment I walked into the branch, Gardy greeted me with a warm and friendly smile, instantly putting me at ease.Gardy went above and beyond to assist me with my banking needs. He patiently listened to my concerns and took the time to understand my financial goals. His knowledge and expertise were evident as he provided me with clear and concise explanations, ensuring I had a thorough understanding of the various options available to me.What truly impressed me about Gardy was his professionalism and attention to detail. He demonstrated a genuine commitment to providing exceptional customer service. He was proactive in addressing any potential issues or questions I had, and he made sure that I felt comfortable and confident throughout the process.Not only did Gardy deliver on his promises, but he also exceeded my expectations. He was prompt in following up on my inquiries, and he kept me informed every step of the way. His dedication and personalized approach made me feel valued as a customer.I highly recommend Gardy and the services provided by Rockland Trust Bank. His exceptional service, combined with the bank's commitment to customer satisfaction, has made me a loyal and satisfied customer. I am grateful for Gardy's assistance and look forward to continuing my banking relationship with Rockland Trust Bank.Thank you, Gardy, for your outstanding service. Your professionalism, knowledge, and friendly demeanor truly set you apart. I will not hesitate to refer friends and family to you and Rockland Trust Bank for their banking needs.
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June 2023 by michael portelle
Well …… I’m a small business owner. I walked in today because my store is a half a block away and this place had some great reviews. I walked up to the counter with a smile and said “hello I need to open 2 bank accounts today” the young kid repeated back to me “you need to open 2 bank accounts today” and then he pointed to the back right hand where a lady sat and said have a seat there she can help you.No smiles no warm welcome feeling. The other teller was singing a song ( I wish I was greeted by her) so I proceeded to walk and go to the back and I waited 30 seconds. The kid at the front didn’t tell her why I was there or anything. After another 2 min I looked at her to get her to notice me and she said “I can’t help you they have to help you I’m still doing something and pointed back at the front counter”THIS IS ALL ON CAMERA AND I’m sure you can verify what I’m saying if any upper management sees this review. I promptly stayed quiet and walked out slowly and they said not one word to me.NEVER COMING BACK 0 ⭐️ if I could!
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April 2023 by Scott ClementBuilt
Extremely willing to help you out.
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November 2021 by Logan Thompson
Charles Gray handled my complex purchase of two commercial buildings with professionalism, thoroughness, and speed
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December 2020 by Bob Pasquale
Great bank and great people and service!!!!
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May 2019 by Nancy M.
So I just got hit with fraudulent charges on my debit card! Someone charged over 800$ to air B and shitty B , it's Sunday, and I call this bank ( changing banks from here) and there CLOSED!!!! No one available for help with FRAUD!!! With the technology today, ROCKLAND TRUST IS CLOSED ON A SUNDAY, SO THIEVES CAN STEAL MY MONEY!!!! Closing my account here! AWFUL CUSTOMER SERVICE! I HATE BANKS
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February 2016 by Michael Wu
Nice local branch in the Woburn downtown area. Note, the drive in entrance is on side of the branch on Main St. The exit on the north is exit only. I've missed the entrance a few times going north on Main St. And had to turn around in the Woburn downtown quasi round about.
