Superior Door Service, Inc. is a reliable and professional company that provides door and lock services. Customers have praised their team for being personable, knowledgeable, and hardworking. The company is quick to respond, often arriving within a few hours of a call, and they work efficiently to get doors back in working order, minimizing downtime for businesses. For example, they swiftly repaired a door that had fallen off its tracks at a loading dock, restoring it to full functionality and even making aesthetic repairs when possible. Their technicians, including those who installed a new bay door at a local business, are described as very skilled and dedicated. However, some customers advise caution regarding pricing. There have been instances where the initial quote was significantly lower than the final invoice, leading to confusion and frustration. One customer mentioned that they were quoted $850 for a high-quality lock and reassured about a one-year warranty, but the final bill was nearly $950. They recommend requesting an invoice before work begins to avoid surprises and ensure clarity about costs. Despite this, the overall experience with Superior Door Service has been positive, with many customers noting the pleasant customer service and responsiveness of both office staff and technicians. In summary, Superior Door Service, Inc. is a dependable company known for its quick response, skilled technicians, and quality repairs, especially for roll-up doors. Customers value their professionalism but suggest confirming costs beforehand to avoid misunderstandings.
Came quickly, fixed our door really quickly, and we're genuinely nice. Great experience.
February 2025
The team at Superior Door Service was nothing less than stellar. My door fell off the track made the call within a couple of hours their tech was there to get us back up and running with no down time to business.
February 2025
Superior Door Service has been a great company to work with! The customer service experience is always pleasant no matter if you are working with the office staff or the technicians. They are always very responsive. I recommend anyone with door service needs to contact them!
