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“I went to Tremont Credit Union in Milton to get some documents notarize. That's when I met Robert! He was so patient with me and knowledgeable of what I was looking to have done. I left there a satisfied customer. Thank you for your service.”
“The customer service here is the best!!! Renata Paiva took good care of me and helped me with my new bank account and other issues I had. Her and Linh Nguyen are the best and I'll definitely be back again soon if I have any other problems with my bank stuff, Anthony ?”
“I have been in the process of buying a home and needed some important documentation. The manager Maria was so helpful and friendly. She helped me expertly with everything I needed and with a friendly smile the whole time! She's the best!”
“I worked with Mike McCarthy on my mortgage, and he was excellent throughout the entire process. He was very responsive and made sure I understood each step along the way. I would highly recommend Mike to anyone looking for assistance with their mortgage.”
9AM - 1PM
141 Massachusetts Ave, Arlington
Banks
“Wonderful service at the East Arlington Branch . Eduard , Melanie, Manjit were amazingly helpful with my service requests . Went out of their way to help me . Glad to be a customer . Service like theirs is not the usual. It’s above and beyond. Thank you all !”
“I always have a great experience with the people who work in Bank of America in Hingham, excellent customer service, they always help me when I need, for me personal and business account.”
“Dorina was SO SO helpful in handling a really difficult and time-sensitive banking issue. I have been banking with CCU for a very long time now and it's such a relief to have a person who knows you that can help you when you need it. The major banks aren't gonna do that for you. Great bank and great staff, thanks again Dorina!”
“I Commend Mr Andre for his dedication and the service he provide.He was outstanding.the most recent example was that I needed to do a wire transfer,mr Andre explained everything with knowledge and accuracy he is a wonderful reflection of the Rockland bank. Thank you”
“I love Everett Co-Operative Bank. Everyone is helpful and friendly.My recommendation would be for there to be a coin-counting machine - this would make it a step above the rest. It is the only thing holding my other account back at another bank.”
“We were very please with our new processing rates. Most importantly we were happy that all our point of sale systems were upgraded throughout our 18 restaurants/cafes at a incredibly low cost. ❤️”
“Stopped in here to deposit cash ahead of transpacific post-holiday travel, and ended up having a genuinely good coffee experience.
The coffee itself was excellent. The aroma from the Verve Coffee setup was immediately noticeable and genuinely intoxicating in the best way. For Capital One cardholders, the 50 percent discount makes this an extremely good value, especially by Seaport standards. At that price point, the quality easily clears expectations.
The croissant was fine but unremarkable. Perfectly serviceable, but not something I would go out of my way for or feel compelled to comment on under normal circumstances. Macarons were offered as a bonus, which was a nice touch, though they leaned too sweet for my taste.
Service was polite but slightly performative. While waiting for my order, there was a bit of hovering that felt unnecessary. I was clearly just standing there waiting, no help required. Not a real complaint, more an observation that the scripted attentiveness occasionally overshoots the moment.
Overall, this worked very well for what it is. Convenient location, especially if you are heading toward Logan, strong coffee, and excellent value with a Capital One card. I would not treat it as a destination cafe, but as a practical and surprisingly satisfying stop when you already need to be there.”
8AM - 12PM
15 Woodside Ave, Winthrop
Banks
“Amazing customer service! After my Dad passed away we needed help with lots of paperwork and account changes.Lawrence made everything seamless and truly cares for people.”
“The credit union takes great care of me with all my needs. In my opinion because of my experience credit unions will always be better then banks keep up the great work.”
“My family has used ECSB for over 20 years. The staff are always to the point, but friendly. Very transparent way of doing business and the bank has a nice atmosphere.”
“I opened a business account with brookline a few years and can’t say enough good things, particularly the Clarendon branch. It’s so refreshing to be able to walk into a location where they actually know you and your business. I’ve been so impressed my wife and I set up a personal account as well.Is there service perfect? No. But they actually seem to care and that’s 5 stars to me.”
9AM - 1PM
675 Massachusetts Ave, Cambridge
Banks
“This is one of the best banks .I have had very good experiences with this bank.The staff are very polite and welcoming. The manager Mark is very kind and personable. I have had great experience with one of the workers called Freddie.He is very kind and worked above and beyond to help me wirh all my banking needs.I like the atmosphere and will recommend Leader bank Cambridge Central square to anyone.”
9AM - 1PM
2360 Massachusetts Ave, Cambridge
Banks
“The workers are very efficient, friendly yet business like. It's a neighborhood bank so they treat u like family. I also appreciate their speed and knowledge or at least know who to ask opposed to sending u on a wild goose chase like the larger banks do where u r just a number not a face. They try their best to accommodate ur needs and explain why with genuine concern why they can't do something or a specific thing isnt offered. Behind the scenes ..Linda and Debbie are very on top of who is who and what is what and no matter which teller I go to I'm not disappointed”
“I am my fathers P.O.A. They refused to give me bank statements going back a year. This is the second time I asked. The first time was when I brought him in there in Nov.( in his wheelchair) They told me they would mail them to me. I got his checks but no statements. I had to pick them up and I live an hour away. The brunette was very nice. The blonde woman has refused to help me three times. My father is changing banks as soon as possible. They shouldn’t have her representing them.She has a nasty attitude.”
8:30AM - 12PM
195 Washington St, Weymouth
Banks
“Helpful in opening a new account, savings accrues an interest, even got a choice of gifts for opening! Convenient locations and hours, even got my new debit card then and there!”
“Love all the locations but this one especially as i was visiting from Chicago needed to make a deposit. Took an Uber was very unfamiliar with the area. One of the staff cutie with platinum hair was so so helpful. He took the time to walk outside to help. I am truly grateful. The cafe was great also but good customer service is such a rarity these days. Thank you. ?”
“Best bank I have ever experienced. No one is more on top of things, attentive, or caring. These people treat you like family. Joe, John and the entire team are awesome! Thanks all”
“Visited this branch on December 23, 2025. Huge thanks to Henry Ngo, Assistant Store Manager, for his outstanding service and deep knowledge of the bank’s offerings. As a Canadian using TD cross-border banking, I struggled with multiple branches to get a suitable credit card. Henry went above and beyond, followed up for weeks, and found a real solution. Truly professional and helpful.”
8:30AM - 12PM
104 Mt Auburn St, Cambridge
Banks
“HUECU has been growing since i started as a member 22 years ago. I am happy to say, that even though they are larger now, every time i need help they still treat me with patience and respect. I love that, its a rare commodity.”
8:30AM - 1PM
1172 River St, Hyde Park
Banks
“im reading the reviews and im very surprised. i went to the wellesley office to open an account. i was greeted very politely and tim sat with me for as long as i needed, answered my questions and was fantastic. this bank has some of the highest savings rates anywhere and there are physical locations with real people to answser questions i am extremely happy with this bank.”
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“This is probably the most friendly bank I've been to. And they for the most part will have multiple tellers and lines are not bad at all. Bank of America at Quincy center fails on this, I find myself always dealing with a line of 20 people and 2 tellers.”