Advance Auto Parts at 725 Grafton St in Worcester is a go-to place for auto parts, including batteries, oil filters, and parts for commercial and heavy duty vehicles. The staff is knowledgeable and provides straightforward service, offering help with product selection and directions. They perform free services like battery testing, installation, and engine code scanning. The location is noted for excellent customer service, with staff willing to help in difficult conditions and even provide a ride. While it sometimes requires extra travel, managers can provide discounts. It is a great location for all shop needs, with same day options and a Speed Perks loyalty program for savings.
Staff was knowledgable and helped with directions on how to replace battery. Battery died a couple of blocks up and walked over. They were pleasant and willing to help on this snowy day. Gave me a ride and changed the battery for me. Excellent customer service.
February 2024
Big shop and wide variety of parts to choose from. Customer service is good.
February 2024
Great location to do business at. They are very knowledgeable in commercial and heavy duty vehicles which is always helpful. Love going here for all my shop needs. Thanks guys
