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March 2023 by Daniel Lopez
Very convenient, reliable and secured. The staff is great very friendly and professional! ??
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June 2022 by seth caplan
I had a great experience with the BayState team on Mill Street in Worcester. Michelle and Peter were helpful and made me feel comfortable going through the process getting my line of credit! Great communication and highly recommend supporting local businesses like BayState Savings.
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August 2021 by Mary Elizabeth “Mary Lilibet”
Any time I call with a question, concern, or needed information I'm greeted with the friendliest of representatives. Each rep being extremely knowledgeable and helpful. I'm constantly referring them to anyone who ask's for a good bank. Thank you Bay State Savings Bank.
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July 2021 by Melissa Coffey
Love this bank!! Incredible staff who calls you by name and great customer service ☺️!
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April 2021 by Ahmed Altahafee
Good service nice staff. The supervisor there she is amazing very helpful and professional.
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October 2020 by May D.
I'm literay ready to pull my hair out. I've already withdrawn my money, but this bank literally has zero technology and barely any reasonable hours. I can't Mobil deposit, I work when they're open. No one has any answers. It's going to take so much to switch the rest of my stuff, as time is already difficult. Get your stuff together! I should never have left Bank of America. Online service is awful. No technology. The only good thing is the in person service, and great people, IF YOU CAN MAKE IT ON TIME!
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September 2020 by Mary Carey
Any time I call with a question, concern, or needed information I'm greeted with the friendliest of representatives. Each rep being extremely knowledgeable and helpful. I'm constantly referring them to anyone who ask's for a good bank. Thank you Bay State Savings Bank.
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March 2020 by Fred D.
Consistently go out of their way to help people. Franklin St is amazing. Wifi and coffee at tall tables while you prepare deposit or withdrawal slips is a great touch. Amazing building as well right on the common where everything seems to be popping up in Worcester. Burncoat St branch is small and cozy and they know your name!! Holden branch is great as well. Benjie the Bay State Beagle gets around!! Truly genuine local people who brighten up the community