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March 2024 by Ricochet
Life Storage on Shrewsbury Street is oddly enjoyable . Easy access and a very clean well maintained facility. Signing up for a unit is relatively simple but I would advise you to look at the various ways to do so. Online seems to have the best discounts or promotions and those are always changing .The staff is particularly friendly and helpful . I recently ran into a little problem with my autopay ( they call it EZpay, I think) and Larry , the new manager , was actually fun to work with while solving my concerns. He took care of the issue efficiently and with a sense of humor . Anyone who can make me laugh while dealing with red tape is a hero in my view!Oh, I almost forgot to mention that , aside from its cleanliness , it is also very secure and has a huge indoor parking area right at the elevators at which there are typically several flat dollies available. The only drawback is there are no trash receptacles but that’s true of most storage facilities.I have had a few storage spaces over the years and this one is by far the best !
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March 2024 by Pineapple Pizza
Lady at front desk was very helpful and kind. Signed up to store my things here great experience
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March 2024 by Blessed K
Larry was courteous, friendly, professional and welcoming. Great customer service overall - will refer more people to life storage because of the great service I received!
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February 2024 by Nachalie Rodriguez
So far my experience with Life Storage in Worcester is going well. I got a great deal and the renting process was smooth.
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February 2024 by C Williams
The new staff here is awesome!!! Very friendly and have been keeping it very clean on the premises! Tysm
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February 2024 by Larry Grossman
Life storage at 345 Shrewsbury St., Worcester focus on making their customers happy, and keeping their personal belongs safe, just like it was their personal belongings.
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February 2024 by Dereck Curtis
Great service, great people to work with and really appreciate the security that they provide for our cherished belongings.
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February 2024 by Nathania Pabarroo
Had an amazing experience. Gabby was such a delight. Such an amazing young woman, full of joy. Would definitely recommend this place and ask for Gabby ❤️
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January 2024 by Natalie Ferry
Andrew was so helpful and friendly on the phone. He really went above and beyond to make sure all my questions were answered and I had all the information I needed to rent my storage space. Would 100% recommend this storage center. Really lovely staff.
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December 2023 by Howard Lucas
I recently had an amazing experience at the ShrewsburyStreet facility. The facility manager, Isai, provided me outstanding customer service, quickly finding me a storage unit that I met my needs at an affordable cost. He was very kind and knowledgeable. I am grateful for his assistance and recommend Life Storage for all your storage needs. Thank you!
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December 2023 by Trueryder
Just rented out my unit and the customer service was exceptional. Highly recommend them.
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December 2023 by Jodie McDaniel
I went to the facility and spoke with a member there. He was very professional and up front about the pricing and very informative. He took me to see a couple of the different units. He wasn't pushy and gave me time to make my decision. The units were spacious and clean. So far, I have had an excellent experience with this company.
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December 2023 by Sergei Dyer
just had my storage unit broken into. see previous reviews, this is a trend. Lock intact but obviously tampered with. I wish I read them because as convenient as it is, I would never store with them had I seen the reviews. several thousand dollars in losses. police notified and report filed. The staff is sketchy at best and something isn’t adding up. The Yelp reviews speak for themselves. An unlocked car with the key in the ignition in main south is more secure.
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December 2023 by Claudette Flores
The storage place is very friendly. It could be more cleaner. They are renovating because of a flood but needs to be cleaner and a discount should be applied when more than one rental is rented. A lien fee $39.00 is not appropriate but it's on there.
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December 2023 by Abolarin Abolarin
Life Storage is a well organized Storage. Very clean place. You get help anytime you want it. The personnel are very curtious and respectful. Easy access to get in and out. It's definitely a safe place to keep your belongings. I highly recommend Life Storage to everyone. I am renting the place for a long time.Azeez Abolarin
