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March 2024 by Luis delko Ortiz
Customer service was great, very Attentive. The only other issue was the security door can be open with a push .Informed the worker and this needs to be addressed and fixed.
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December 2023 by Angel M. “Tasmanian devil” Rivas C
Great job
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December 2023 by FD F
Excellent customer service. Friendly, professional and knowledgeable. Competitive prices
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November 2023 by Nate Valinski
Cockroach infestation that was hidden from me when I first moved in. The cockroaches destroyed my belongings by laying eggs and getting into everything I had stored there. The manager is a creep who hides behind corners listening to tenants conversations and whispers quietly about how he doesn't trust the people he rents to. If you are looking for self storage in the Worcester, Ma area DO NOT GO TO CUBESMART 19 McKeon rd Worcester, MA. Unless of course you would like cockroaches and a creep following you and hiding behind corners.
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October 2023 by Miguel Vega
The employees and manager are very friendly and make sure all my needs were met while I was there they explained everything I needed to know about Cubesmart and all the rules I needed to follow while I rented there I would definitely recommend them to my family and friends and anyone looking for a place to store there things... I give them a A+++
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August 2023 by David W
Close and convenient to Holy Cross perfect for temporary storage for my college student
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August 2023 by Jose Diaz
Strongly recommend to use any other place for storage. Being a loyal customer at cube smart comes with a yearly increase in your storage fee. And the kicker is they never stop charging you more. The longer your with them the more you pay for the same size unit.
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July 2023 by Asannah Shepherd
Excellent experience at that storage, the place is clean,staff wonderful, rate is great will be telling all my friends.
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April 2023 by Sheila Panagiotopoulos
The storage unit did it's job but the people manning the facility, not so much
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March 2023 by Katherine Macgayver
They were very helpful and friendly. So glad you can use your state ID. It was definitely easy to transport our belongings to our storage unit. I'm hearing a lot of reviews about people's storage units being broken into. I promise you if I go and check and my storage units been broken into, thats gonna be a huge issue for them.
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December 2022 by Charles Lahti
They don't care about long term renters. Have had a unit for over 20 years, and they keep raising the price. Just had to rent another unit to save money.Corporate should look at the way they handle good renters.
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December 2022 by Nahani Meuse
Great service and prices. Helpful staff
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October 2022 by Dwayne Linder
They're the best they help you real good
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September 2022 by Louise Burrell
Customer service was very good
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September 2022 by MotoDream'z
I have rented from two CubeSmart locations witch including the one on Shrewsbury Street in Worcester and the smaller one which I definitely prefer is on the McKeown Road in Worcester. We enjoy the quiet, clean, less active older building on McKeown.. plus respectable staff is class.
