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May 2022 by Dawn M.
I want to give a shout out to the healthcare team at this pharmacy. When the pandemic hit I took over prescriptions for my elderly mother. The folks here were wonderful. They helped me keep current with all of her new scripts, refills and renewals. Working with my mothers health insurance we got all her major scripts on 90 day supply. Since my mom refuses to go on mail service this helped minimize the trips I need to make to do pickups. As a senior myself, who lives two towns over, that was appreciated Scripts are always ready when they say and everyone is very pleasant when I pickup her scripts. Between the early days of Covid , working as a community provider of vaccines and sheer volume I can't speak more highly of this team. I should note it is helpful to also make use of the automated tools in conjunction with the team here to make every trip to the pharmacy productive. it is also helpful to ask how each script works. Some can't be filled again until only a day or two ahead by Massachusetts law.
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October 2021 by Jackie R.
I hate to agree with the naysayers, but I've been a pharmacy customer here for years now, and service is sketchy at best. (Not talking about front of house; just the pharmacy). I think those who work behind the counter don't communicate with one another much, and there's a lack of motivation to help when there is an issue. I've been brushed aside a few times, when it was actually their mistake. It could be a management issue. (I worked hospitality for 15+ years, so I get it) But it's apparent the staff here don't care about their customers. I hope they can learn to actually care about us, and realize how fortunate they are to have a steady job. And don't tell me patronizingly "we will call you when it's ready" when I can literally see my RX behind you in the basket. I'm thinking of you, big guy with the glasses. Customer service should be your priority, not counting out pills. Sorry not sorry.
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June 2021 by Peter G.
The worse customer service I've ever seen at a CVS pharmacy. As others have noticed, the wait times are ridulous. And to add a kick in the pants, you get to the register to be told a prescript called in 3 days ago was not filled, and no one knows why.
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April 2020 by Fuck B.
The fat white girl with glasses working at the pharmacy is a total little c**** Work on your attitude before you get a customer service job you fat slut. Unhelpful, uncooperative, and ugly as hell. You must be really appealing to romantic partners. I think my favorite quote from her when I was there was "******* people man" more like f****** YOU you d*** little fat f**** Completely inept at her job. This whole place needs a restaff.
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August 2019 by Lisa B.
If I could give this Pharmacy a ZERO, I would! Stay Away! Pharmacist named Jamie is so unhelpful. Long wait times and disrespectful staff!
