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April 2024 by Jose Rodriguez
Atrocious language by the employees. Constantly swearing in front of costumers. Very unpleasant and unprofessional. This is a daily occurrence
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January 2024 by Detyre E posaçme
Disappointed,discussing
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January 2024 by Tia Deck
Dunking doesn't get my order correct, and then denies me my refund!! I'll be back!
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January 2024 by Pouchon Eurelus Sr
It didn't take long, for my order to be ready.I grab at the door in 4 minutes,Vegetarian options: Something so delicious, you would not forget how it taste or the moment.Kid-friendliness: Nice peoples
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September 2023 by David Fisher
Limited menu for the first hour.Staff wasn’t friendly nor could they provide information as to how long the wait would be. “At least an hour for the ovens to warm up” and “I can’t make eggs without the oven being ready, I can get in trouble”
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September 2023 by Elaine Carleton
Cleanest dunkin I have ever been to, it looked polished and smelled great.Parking: It's on a busy part of grafton street, with a bus stop right in front, but easy to park, and leave because of the light on either side.Wheelchair accessibility: They have a good ramp.
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September 2023 by Thomas Murphy
Always an issue, last time I made a large order of over 100.00 they complained I didn’t call it in ahead.Now today, coffee order is wrong and wouldn’t take the 100.00 bill. Always an issue, I will never return and I have a staff of over 50 employees next to the store.
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August 2023 by Rafael Ogunda Arroyo
This is the only Dunkins in Worcester that don't serve Frozen coffee or anything Frozen after 8pm.
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August 2023 by laith alnajjar
Very rude employee that works during the night shift, they don’t like serving frozen coffee past 8pm, they will say something wrong with the machine. Yesterday I went there asking for frozen coffee and I knew it as always the machine is not working. All that to avoid cleaning the machine after the clean it. If I make my order in the morning there is no problem, but at night they will make up anything to not make any frozen drinks. This issue needs to be dressed up with the employee. Sry to say that I won’t go there during the night time because I know what I will get :(
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July 2023 by Tara LeBeau
They always mess up my order there was one day I had to go in there 3 times to get my correct order on a simple
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June 2023 by Kai Lee
Very rude. they are always arguing and talking loud. they were very sassy and had a big attitude. Just because your life is miserable doesn’t mean that you have to ruin my morning. no one should be receiving their breakfast in a bad mood.
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June 2023 by Tatiana Gardner
Need to wait 15 minutes for my coffee EVERY day. Staff needs better training!
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June 2023 by Phuc Bui
Customer service is the worsttt!!!!!!!!!!! I order wakeup wrap egg and cheese but with egg only no cheese and the snakin bacon ( the side) after i order she just yelled at us and she throw the microphone and was yelled OMG with the attitude i can hear that!!! And do my drink was not what i order and the wake up wrap with the cheese which is im not order.
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May 2023 by Ramon Llanos
The service is terrible and lady at drive through is very rude and disrespectful
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May 2023 by Nikki
They always get my order right, no complaints.
