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March 2024 by Gissel Pena
Customer service here is horrible.The girl at front told me that she didn't understand what I was ordering because she is not Spanish.Very rude!!Worst service experience.
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February 2024 by Olivia G
The girls that work here talk bad about their customers as if they aren’t stuck working at dunkins for minimum wage with no cars and a full set of lashes and nails. Do better ladies.
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February 2024 by Rosa ortiz
The problem with some customers is that they think they can walk into n establishment and belittle the workers absolutely not they r humans to and if you think you can be disrespectful just be ready to except the same exact energy because will not tolerate the blatant disrespect anymore?
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February 2024 by Zujeylee Rodriguez
They suck always forgetting something every time I order online they can’t seem to get it right no matter how many chances I give them it’s always something with them needs better
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January 2024 by Kyle Anderson
Severe food poisoning from this location
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January 2024 by Kyle Shotsberger
Terrible Dunkin’s, as slow and rude as can possible be. Go anywhere else. You end up trapped in there drive through as soon as you enter because of poor design and then they get your drink wrong and give got an attitude over it. Starbucks will outshine them over time.
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January 2024 by Spacial Whisper
The worker at the window was very rude to me. All she said was “ dude you’re far away from the window” and handed me my order I apologized and said have a nice night which she did not respond. Idk if she’s a manager or what but definitely middle aged a bit bigger lady I’m a frequent customer
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January 2024 by Maddy Carrera
I have never felt more disrespected as a customer than I did today. I ordered five drinks online through the app at 7:52. Understanding that it might take a little time, I waited about 10-15 minutes after placing the order, also leaving a $10 tip as I work in the food service industry and always tip. Upon arriving at the drive-thru window, I was asked to hold on for a second. When the lady returned to take my order, I provided my name for the mobile order. However, she rudely cut me off and sarcastically said, 'Maddy, you're the one who ordered like 10 drinks.' This caught me off guard as I've been to this Dunkin' multiple times without such treatment. Despite expressing my dissatisfaction, she said she would make my drinks. I decided to cancel the order as it seemed problematic for her to do her job. Going back around to speak to the manager, the lady who took my order claimed to be the manager. I asked why she had to be so rude, to which she accused me of being a 'Karen' and claimed she felt threatened by me. This so-called 'manager' refused to give me her name for follow-up. As I left the drive-thru without any drinks, the 'manager' laughed at the interaction. In my understanding, managers should provide their names. She exhibited rude behavior throughout the encounter. She also claims that she cannot refund me for my order that I never received.
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January 2024 by Austin Hurley
The customer service is as bad as it comes their that icee girl sucks her attitude is the worst if she don’t like her job she shouldn’t work their she is always more worried about everything else besides the customers I have had many bad experiences in there the other day I was in there for 30 minutes for a sandwich and a coffee. Just crazy. Need to get better help only reason I go there because it’s on my way to work but thinking about trying to find a new way to work, find me a new Dunkin
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December 2023 by Michael Berthiaume
Donuts, donuts
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December 2023 by Diana Alzuhairi
The inside customer service is beyond horrible!! I’ve tried it so many times and it’s worst everyday, never get your order right coffee always cold and they give you the worry attitude to ask for a
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December 2023 by Duyên Đinh
they’re so rude everytime i go, i don’t recommend this place. They claim the machine makes the drink but I don’t think that’s probable reason for a quarter of the drink to be missing and they always mess up my order. Items are always missing. If I could give a zero star rating i would.
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November 2023 by Maria Brumatti
Awful rude customer service, got all of orders wrong.
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October 2023 by Thanh M.
I ordered a coffee on my drive to work this morning. took one sip and felt really strange in my stomach, the pain kept worsen and I had to stop on the highway to vomit. I vomited out just coffee and pain still persists. I had to stop by a gas station to use the bathroom and rest up. Symptoms of food poisoning diarrhea, vomiting, abdominal pain, nausea and I missed my day of work all because of the coffee from this location.
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August 2023 by John Big
One star it’s the lowest I can Give. Worst customer service ever.Morning staff are bunch rude lazy employees.
