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December 2023 by Thomas H.
We belonged here for for over a year, why?, because they overcharged us and rather than refund the difference to two seniors, they extended our membership. Things are often broken down and the staff is poorly trained. The app is a joke, not matching with half of the equipment that I used, AND no one at the Y knows how to use the app. When you are trained they give you a photocopied workout sheet to pencil in your data. When my year was up I began to look around, even though they said it would save me from having to pay another application fee if I let the membership lapse and came back. Hmm. Tom
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July 2023 by Timothy England
I came into get a 1 person adult membership and found this fantastic place. They have an indoor track a ton of machines an area for old school strength training that has squat racks kettle bells pulling ropes free weights stretch pads yoga mats punching bags sledge hammers ECT... Also huge fitness rooms for classes that are clearly scheduled outside of the doors. An Olympic sized pool well a really big pool if not Olympic, Lookerooms with a sauna and showers plus showers next to the pool that you are required to use prior to entering the pool which is "nice". A full sized basketball court with leagues. They are all about family fitness and fun and every employee I had interaction with was helpful with excellent customer service skills. I think Tony was the Manager on duty and he helped me to sign up for a discounted price he was great. I wish I had got the young lady's name as I was leaving because she was extremely helpful and Finished the sign up process with me ( I didn't know I hadn't ) inorder to get a pass for the next few days while I wait for my review to be over. It's a little pricey for 1 adult but I think a great deal for families especially large ones.
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March 2023 by christopher cain
A good will shout out to this YMCA. They have been plagued by a series of circumstances that have left many members grumbling in dissatisfaction for many months. Today marked a comeback with all amenities up and running. If it weren’t for the fantastic staff I would have left long ago. They deserve a Y they can be proud of. Today , you got that! Let’s keep it going?
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January 2023 by ashley lewis
Rude staff! Most of the staff are always looking for things to complain about, I been given snide remarks many times, I Been told I need meetings to address certain topics when all I’m trying to do is Work out ! Makes for a uncomfortable and hostile environment for no reason . Been told two different things by different staff about basic policies and procedures. This place has potential but some of the staff and their processes need to change . The unprofessionalism here is unreal, I never seen a gym operate like this before . This place is like high school , very clicky and if someone doesn’t like U for whatever reason they try to make your experience bad here . I see other reviews that share my same concerns. who ever looks over these reviews should re look at their staff approach to people who just want to go to the gym and relax ! Also the child watch is so /so. My oldest son isn’t very well liked by staff in there and gets kicked out within minutes of starting and this has happened too many times to count yet I’m supposed to pay an extra fee for a service we can’t even use. I been to other child watches before and they never complained once , so it’s this particular gym . A staff named John brown is Rude and demanded on more than 1 occasion in order for my son to go back to child watch I need to meet with him first in person even against my comfort ! Mean while There’s nothing that can’t be addressed by phone or email. before John brown came into the picture sending my child to child watch was never like this . Again , makes for a very hostile , stressful environment! Sad because the gym is supposed to be a place u go to destress not cause u stress! The processes and certain staff in place make this gym not even worth it
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January 2023 by Andy
Friendly, Clean and Well Maintained except some lockers need repair.
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December 2022 by George M.
I don't know where to start. Unfriendly Staff, Old and dirty, Not organized, Bathrooms are filthy, did I say Rude staff.
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December 2022 by Dalida Rocha
Most of the staff are friendly but there is a staff member who is extremely RUDE and thinks she needs to police us. She literally stays in the back watching and as soon as you make a mistake she is approaching you. I don’t need that type of pressure and disrespect when I’m trying to work out after paying $114 a month. No thank you!
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August 2022 by Fr. Milad Selim
My second home!!! Staff members really care about the facility and create a safe environment for all ages. The place is clean and well maintained.
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July 2022 by Clark Kent
Facilities are good but closing at 2:00PM on Sundays???? COVID is over! Stop choosing to close earlier, theres 24 hour gyms on the market!!!
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May 2022 by Jill Wicklund
The YMCA has awesome group ex classes that are high energy and full of fun. the staff are caring and kind and always ready to lend a helping hand.
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April 2022 by Julio Emmerson C. Elias
YMCA Green is more than a gym. It's a family, an amazing community!
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March 2022 by Virginia Lynn Rose
The Greendale YMCA has the best Zumba instructors ever.Wednesday 6:35pm to 7:35pmFriday 9:15am to 10:15amZumba is cardio fitness dancing.Zumba feels like a party.Come join us. All are welcomed.Age 8 and up.U don't have to know how to dance to Zumba dance.If u like to dance then please come join us.For more information contact the Greendale YMCA.
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February 2022 by kada account
I prefer this YMCA to the "brand new, bigger" one down in the boroughs - the greendale branch has life and community! love it.
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October 2021 by Audrey Dolson
Love the ymca friendly staff awesome pool and hot tub love the exercise equipment and a good place to work
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October 2021 by OG Lags x2
They need to close at 10pm
