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October 2023 by Alex Plunck
I had found this place on Groupon and purchased the deal but when I showed up on my appointment, they had given my spot to someone else! Very bad experience because they even did not care to reschedule. Please avoid going to this place with poor scheduling and very unprofessional staff. It is a waste of time and money.
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October 2023 by Courtney Maleakas
They do an amazing job and take such good care of me and my Mini Cooper. I can’t say enough good things!!
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July 2023 by Pam L.
I can't say enough positive things about the owner Matt and all his help getting my car on the road. He was patient , professional and so helpful . I recommend his shop for the expertise and how he went above and beyond to help me with my car issues.
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June 2023 by Allison B
My car broke down 5 hours from home on a Sunday evening. Island Auto Repair couldn't have been nicer and quick with a response when I called. I had the car towed to their shop that evening. They fixed my car first thing the next morning and got me back on the road to New Jersey! A very stressful situation was quickly turned around. Thank you so much!
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April 2023 by Stephanie
They’re really nice guys. Been around awhile and are honestServices: Auto engine diagnostic
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October 2022 by Heath Greenwood
The guy Mac is a real clown. Don't use this place.
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July 2022 by Wayne D.
Great first experience today. Guy at the front desk was courteous and they did my oil change very quickly. Highly recommend
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April 2022 by curtis taylor
I was in a pinch and needed my motorcycle towed after a flat tire. I called island auto repair and towing and they told me it was going to be 200$ to tow my dirtbike. I reluctantly agreed and went ahead with the tow. After giving them my credit card information i was charged an extra 40$. Ive been trying to call back and get some resolution and my 40$ back. but its been over a week now they keep giving me excuses and telling me to call back later. And today they wont answer my phone call.
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January 2022 by Math Gunns
Twice I called the business and they act as is they cannot hear. Who wants to work on saturday sure but no professionals to speak of
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December 2021 by Christopher Nardello
I had an emergency situation of needing brakes to be able to pick up my kids from school. Kim was very understanding and from the start was looking to see how they could help. She said she would try to get them done in time….and they came through big time! They were fixed super fast and the cost was affordable and made sense! Great service. Great team. Will use again.Services: Brakes
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July 2021 by Joshua Peterson
Horrible customer service! The gentlemen working on the car are very professional and respectful, but the woman on the front desk is rude and has no skills for customer care. Wish they'd replace her.
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May 2021 by JerBear C.
HORRIBLE! DISGUSTING! UNPROFESSIONAL! SHOULD BE ASHAMED TO BE EVEN BE CONSIDERED A BUSINESS! NEVER IN MY LIFE HAVE I DEALT WITH SUCH UNPROFESSIONAL B********* This place deserves to be shut down and made into another parking lot. DO NOT, I REPEAT DO NOT WASTE YOUR TIME AND EVEN CONSIDER DOING BUSINESS WITH ISLAND AUTO! I've had numerouussss situations with these people every time worse then the one before, only reason being because of convenience, they offer a service that can only be accessed there without having to drive out of the city to obtain but absolutely no more! I refuse to deal with their disgusting disrespectful behavior! Youd think the witch at the desk Kim gets paid to be a useless arrogant condescending scary a** b**** and the so called mechanic Mac is an even scarier one. Long story short this place will steal your money without even calling it a robbery and will spit in your face for even bringing it up and then have the audacity to say your the problem. I'm honestly surprised they haven't caught any smoke in these streets the way their doing people out here, period point blank.
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April 2021 by JESUS Reigns
So disappointing the owner is very unprofessional he has a DISGUSTING NO MORALS VOCABULARY!!! ! DO NOT TRUST THESE PEOPLE!!!! I PRAY THEY CHANGE and do HONEST work!!!!
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February 2021 by Edwin Carrasquillo
Its very rud ,dishonest unprofessional company. I had the worse experience ever I don’t recommend to anyone. I brought my vehicle for service and it came out worse then ever. The mechanics denied repair services to fix the vehicle after they put their dirty hands on it. They guarantee the repair job and was not fixed. They ruined my transmission and left It leaking after I payed hundred of dollars and the parts they said it was the problem it was not the problem it was from
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December 2020 by Connor T.
From reading other reviews it seems the mechanics are great, however, I could not experience that for myself as the phone operator was very rude and unprofessional making me never want to do business here. I found Island Auto Repair online through Groupon when looking for a good place to get an oil change. I asked to get a quote, as in the past I have experienced in store discounts can sometimes be better then pricings I have found online. As soon as I mentioned Groupon the lady on the phone became agitated. I didn't think much of it. I made an appointment. I called back several minutes latter realizing I had forgotten to ask a few questions. The same lady as before answered the phone. When I asked for more specifics about their "Full-Service Conventional Oil Change" the woman started yelling at me. I promptly asked for my appointment to be cancelled, thanked her, and hung up the phone.
