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February 2024 by chase kwakye
Thank you matthew Jerome and jennifer great service
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February 2024 by Destiny Mercedes
Matt ,Jerome and Jen were fantastic great service will definitely be back
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January 2024 by Montana
Outstanding service, thank you!
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January 2024 by Bridget Yang
Quick, efficient, convenient hours. Kyle and Jennifer did an amazing job. They also went above and beyond in helping me in other areas that they saw needed fixing.
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January 2024 by Dahyanna Rivera
Jennifer & her team were super friendly and knowledgeable! She gave me great service recommendations for my Subaru. A+ service
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January 2024 by Adenilton Santana
Good job
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January 2024 by Liana Russell
I went to the jiffy lube on grafton street in Worcester,Ma and had a great experience. The staff were efficient and friendly and I was in and out quickly. I highly recommend their services.
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January 2024 by Aiden Bourdeau
super sweet people know what they are doing
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January 2024 by Eduardo Morales
Jennifer B., team leader, and her team were courteous and very professional. They worked quickly, yet took time to answer my questions thoroughly. I highly recommend them!
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December 2023 by Yvannah Ortega
Kevin was really amazing in helping and explaining the process with an amazing personality. 10/10
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November 2023 by Helaine Rubin
Jen was excellent! She and her crew provided a thorough and professional service. I highly recommend going to this location.
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November 2023 by Mike Cashman
Jen was awesome! So friendly and knowledgeable. A great person to have as your public contact! Very pleased with the oil change service as well.
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November 2023 by Michael C.
Visited Jiffy Lube at 1003 Grafton st, Worcester on Veteran Day because I am a disable Vet and for the discount for my 2022 Toyota. They removed 4 quarts of transmission fluid before they realized it ! They did NOT have my fluid on hand and charged me for the oil change ! I had to take half a day off to bring it to my mechanic to fill properly. They did reimburse me for the mechanic and oil change but nothing for my half day off or the mire inconvenience. I was told by the district manager that they will take good care of me ? I would have given a 0 star rating but the service manager was honest and very polite.
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November 2023 by John Murphy
Went in on Sat Morning around 9:30. I needed regular oil, and winter wiper swap. Team was happy and fun, Guy who I'm assuming was the manager was jovial and talking with everyone. The shop had cars in all 3 bays, I had to wait just a few min for one to open up before being greeted. I ended up getting a few extra services want to say it was a 30 minute total stop including my wait for the bay. Super fast and friendly couldn't ask for more.Service: Air & cabin filter replacement
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November 2023 by Judy Hendricks
I brought in a 1996 classic Dodge Ram Indy Truck for service and the team was great from the start. The prior auto service place (not Jiffy Lube) had over tightened the oil cap and the manager told me he could get it off but may damage it in the process, so he had one of his members run to get a new one before removing it. After all was said & done, the old cap had been stripped and replaced with the new one (at no cost to me) and oil change was completed. They really went above & beyond! Thank you Shayne Delfavero & your team!Service: Oil change
