January 2024 by Samuel S.
Honestly, product selection seems great. I wanted to try them out as they are one of the few dispensaries offering delivery in the Worcester area and I was not able to drive there for the time being. Called because the online ordering system only provided an area for license number while I had my passport but could not find my license. Asked about the issue and was met with attitude and contempt. I asked if the passport will be an issue and very passive aggressively the attendant told me that passports are an acceptable form of ID, almost annoyed I would ask. But after attempting to be more clear in that the website didn't allow for a passport info box, I was again met with passive aggression, with the budtender telling me "the system doesn't have an area for passport info, I don't know what you want me to do". In fact nothing. I was literally calling to find out if I could order delivery. Was met with a passive aggressive yes, then a passive aggressive no. Got the answer I wanted, and a bad impression I didn't want.Adding a star because I honestly believe this was an exception and hoping it's not the usual way to interact with people.
