Marshalls offers a store filled with surprises, featuring a wide variety of brands and products across ladies fashion, shoes, beauty, home, men's, and kids' items. The store is always changing, with new items arriving weekly, making shopping an exciting experience. Customers often find the store to be nice and well-organized, with friendly staff who provide good customer service. One employee was praised for being courteous, respectful, and helpful, exemplifying great service. The store's cleanliness and display quality are generally appreciated, although some reviews mention that aisles can be narrow and crowded, especially on busy days, with long lines at checkout. Certain locations have experienced issues like messy shelves, locked bathrooms, or unorganized layouts, which can affect the shopping experience. Some customers noted concerns about product samples left on shelves, indicating the need for better shelf maintenance. Overall, Marshalls is a favorite for many due to its constantly changing selection, affordability, and friendly atmosphere, though some stores may vary in organization and cleanliness. The store remains a lively, surprising destination for shoppers seeking new finds and great deals.
