Michaels is a store where customers can find everything to create anything, with expansive assortments of craft supplies. It offers a vast variety of materials for projects like wreaths, including flowers, fabrics, and frames, with pretty good prices. The store is great for party planning, providing decorations, gift packaging, and balloon inflation. The Worcester branch is described as a place to unleash creativity, where customers can browse for hours and find more than everything they wanted. Staff members are noted for being helpful, kind, friendly, informative, and a pleasure to talk with, offering reminders about coupons and suggestions for better value options. The service makes it a favorite destination for crafters seeking specific looks and quality materials.
Claudia totally made my trip today so much easier than I thought when an item from my order was cancelled. Thank you for the wonderful white glove service!
March 2026
I came in looking for a rare and antiquated object known as a fabric shaver. The gentleman in the back looked it up and confirmed they had it. It took some detective work to track it down and between him and the girl on the register up front it was located. Great service. My 1980's dream was fulfilled 👍
January 2026
Went there for a kids craft, but the store’s system didn’t notify the store of our registration. However, the store manager gave us enough supplies and instructions that allowed us to make the craft at home! Great people and service!
