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February 2024 by Stephen Allain
Had a bad blown out tire, real bad. Nikko and his team took care or me within an hr of closing time. He was very direct and professional, noticed he was handling phones and customers in his lobby very fluidly in a fast pace environment.These are the type of guys in the automotive world every Manger should value. Highly recommend this shop, will definitely be bringing my other cars here for work.
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December 2023 by Tiffany Bailey
Friendly staff and quick service! Also detailed and gave me a heads up on what might need to be serviced next without the pressure of getting it done right away.
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December 2023 by Stefano Traphiq
Monro on Park Ave is always efficient, friendly, and informative. Car always feels like new.
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October 2023 by Ray P
Great shop and staff are friendly , will definitely come back .
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October 2023 by Arben Skende
Very nice people and very good quality and price.Thanks you guys.
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October 2023 by Krysta Desper
Friendly and helpful service. I was in and out in no time. Will be back again.
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June 2023 by ronald proia
These guys are excellent! They do great work at a reasonable price. I highly recommend them. I had to get rear wheel bearings on my 2016 Ford Escape and they saved me a ton of money. Amen and thank you guys
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June 2023 by venkat narayana
Prices are too high. And they did not close the engine oil cap, I noticed it after one day. The oil spilled all over the engine.
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May 2023 by Johnny Bang
I had a great experience here. Angel was very courteous and respectful. I didn’t catch the other mechanic’s name but he was also very cool and willing to serve. I like it. I’m happy. No complaints.
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April 2023 by Romas Tuminauskas
Stay away from this Scammers! Don’t go for your inspection here! They will fail you and will try after to sell you wiper blades 3 times higher of the regular price
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November 2022 by Mark B.
I had my car towed to Monro on the evening of November 8, 2022 expecting for them to at least look at it on November 9. I called around November 11 to find out they had only just looked at the car two days after they got it. once they diagnosed the issue (which I was told was break caliper and wheel) they told me it would take about 5 days to get the parts- which would have put it around November 16.I called November 16 and was told they in fact did not order the parts and had not even gone through Insurance to approve the work yet.I called every day after and once I found out the work was approved I kept getting told we don't have the parts yet over and over again.It is now November 22 and my car still is not done. It took me going into the shop and telling the employee I'm not leaving without my car for them to actually work on it.I'm not sure what's worse: it taking almost two weeks to do anything or that anytime I called I got a different story (and no one ever called me with updates).The Insurance company involved recommended this place so I didn't have much of a choice, but I definitely will not be returning.
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September 2022 by Alexander Rachmaciej
They did a great job on my car. The mechanic Alex, did a great job truly caring about me and taking pride in his job. Can’t recommend enough
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September 2022 by Nathy Pires
I made an appointment, they didn't want to change my oil they said they didn't have oil they said they had cars in front to fix several lies because everyone was talking and not working terrible service terrible place I don't recommend it to anyone bad experience I will never come back
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August 2022 by Margadaly’s Ramos
Hi if you come here and you have deal with Bobby he has the worst customer service I have ever seen . I was told to come that my car is going to be service. I arrive then he claim that there was only one employee I see two you and the poor girl he has her doing all the jobs . While he attended the phone that don’t ring that often and vaping while he goes back to talk to her about me car . I didn’t feel I trust him with my car so that made not trust the company Bc of him . If Bobby was to get off his be-hide and help and not vaping while on the job and actually working then will be two employees working not one ☝️. Bobby needs to step it up fast. . Or this company will lost tons off clients .
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July 2022 by Sheena Cossette
Very disappointed booked appt for an oil change yesterday. Arrive today at appointment time to be told they couldn’t do it because someone wasn’t in .. um ok how about cancelling the appt I didn’t just waste my gas I wasted my time and in the rain at that smh ..
