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December 2023 by jermaine johnson
The worst business. I am reporting them to the better business bureau
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August 2023 by Margeli J
This must be the rudest business I ever encountered, with the worst customer service. I mean you’ll be upset just dealing with them. Driving is even worse
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July 2023 by Alinda X
This must be the rudest business I ever encountered, with the worst customer service. I mean you’ll be upset just dealing with them. Driving is even worse
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July 2023 by Wanda Espinal
The experience on the third occasion was not good, the bus had no air, they took us all those hours with open windows. When we arrived at the office we spent about 25 minutes waiting for someone to appear, there was no one.
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July 2023 by Edward Sánchez Guzmán
I really liked the service, knowing that Luís, Emi and a fat man who is in Worcester covering for a friend who went to Santo Domingo are the best, and Edward, the rest of us should learn from them so we will be much better.
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March 2023 by Luis Martinez
Horrible ask for info and hang up on me. Then took bus to Brooklyn had about 20of us all tight Horrible and disrespectful ?
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March 2023 by Nadine L.
I agree completely with the previous reviews. They are highly unprofessional in all senses. They hang up the phone; they cancel the rides due to climate conditions. What is perfectly reasonable, but they don't give you a call to let you know. They have a driver - histericalwoman - in Massachusetts who is extremely rude; if you complain that you need to change seat because you feel extremely uncomfortable with 2 other people in a seat; she calls you racist and tell you to get back to your country and many other offenses
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October 2022 by Kwaku T.
This is the worst company ever. I dont know how they got license from the United States government. Booked a trip a day prior. Was told they ll pick me up at 2pm. Around 2:09 pm I called only to be told sorry bus left and they didn't even bother to acknowledge the fact that I don't understand Spanish. Like nobody cared. They r the rudest ever.
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August 2021 by Cananea Adorno (Kandy)
If my seatbelt weren't broken I'd give it 5 stars, other than that, the ride is comfortable and everything else is good.
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August 2021 by Jadden _Yts
Worst company in worcester. I was in the van while boarding the driver took my luggage to the back and the van got involved in an accident because he failed to put in on park. I had one foot in and out of the van he didnt even bother to ask all the passengers if they needed medical attention. He paid the driver of the other car less than $200, although there was substantial damages. Did not even call the police or report it. Rude and unprofessional customer service.
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June 2021 by Elias Abreu
Best service in town
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March 2021 by Timothy Payne
Very good prices for New York transportation ?
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February 2021 by Jose perez
The worst service ever experienced complete liars I don’t know how they still opened
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March 2020 by Aicha Ndiaye
If there was 0 I would they don't deserve even 1 start or 0.1 worst customer service ever and the lady who answer the phone always put you on hold and she is one the worst never taking them again. Rude and disrespectful
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March 2020 by Margaret Leader
Horrible service. I used them to go Massachusetts and they were very disorganized with the timing had us waiting for the connecting bus for a while. I should’ve just used greyhound
